In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Feel like an all star
by Rachael Watson from TN
August 22, 2018
Purchased this vehicle at Beaty Chevrolet with only 26,000 miles on it and it runs like a brand new one that has never touched pavement. When you play your favorite music the whole car makes you feel like you are at a concert and the handle and feel of this vehicle when you drive is smooth. Will not buy another make. Infinity is the best.
I had a pleasurable car buying experience with Patrick McPherson. A smooth, no hassle process from beginning to end. I would highly recommend Patrick and the dealership.
Great quick car
by KatV76 from Lakewood, CA
October 11, 2018
This car is so fun to drive. It is very responsive and comfortable! It has navigation with traffic and all the bells and whistles. The only drawback is the small back seat but this is really not a problem for us.
Bought a car from Ola he was very knowledgeable of the car. Finance Manager was great in working the numbers. Will definitely come back again. Great experience.
by MarkP from Boynton Beach, FL
June 27, 2018
The INFINITI Q60 is a very attractive and reasonably priced luxury sport coupe. From its unique sleek styling to its many standard features and options, this vehicle truly met all of our needs. The INFINITI In-Touch Infotainment system is easily navigatable, and the Bose sound system with 13 speakers sounds amazing!
Love this driving machine!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Best in class
by Hutch from Baltimore, Md
December 17, 2018
The Q 60 checks all the boxes. Class leading performance, tech, and head turning looks. I highly recommended the Bose centerpoint music system. Awesome acoustics.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Reliabie but kind of boring, decently fast
by Trust Auto from Richmond, BC
October 22, 2018
nothing to complain about for this car, it's great transmission is a bit slow at lower rpms. I do want more though so I'll probably be buying an aston martin or older gallardo as my next car
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
I rented one
by Giantsfan from Castle rock Co
July 3, 2018
Very fun car to drive and good gas mileage for what it is. We took it from Colorado to Arizona. I will say it is not the best of rides on a dirt road.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
by Finni from ithaca, ny
May 24, 2018
Everything in a car that anyone could want. Fast, comfortable, incredible car. Best looking car everywhere I go. Even for a coupe theres plenty of space.
Hands down this was the most pleasant and stress free car buying experience EVER! My senior sales consultant was Shenita Monroe at Carmax Norcross , who was an excellent salesperson to buy my 2015 Subaru Outback car from . Highly professional , courteous and detailed , are the words that come to mind to describe her exemplorary customer service style . We initially enquired about the vehicle online and discovered it was at the Kennesaw Carmax location . She immediately requested a transfer so that within 24 hours we could conveniently test drive and finally purchase the car. She is the real deal and we can't recommend her enough . Please make this woman a sales manager !! 5 STARS...
Q60S RedSport Great performance, incredible looks!
by Dr. Perez from Milwaukee
May 14, 2018
Car is incredible value for the money. 400 hp, awd, neck twisting appearance. Very impressed with the safety features and ease of steering. Don't believe the reviews about the steering. Unless you bought this car for a racetrack the steering is great. You won't be disappointed....especially when you step on the gas pedal!
I had not driven in 27 years because I lived in a city, so getting back to driving was a challenge, but Jim Digh made it easy and comfortable. He too almost the whole day with me, explaining all the new modifications and we test drove several cars before we found one that fit me. Then I returned it for a different make and model and he couldn't have been kinder. Maybe it's because I'm newly returned to the South, but he made what was an extremely anxious procedure for me, completely painless. And he was great fun to talk with.
Fantastic Car but room for minor improvements
by Ex GS37 Owner from Daytona Beach, FL
April 28, 2018
I am a very satisfied owner of a 2018 Q60 Red Sport 400 having previously owned a 2008 GS37S. It is a fantastic car with great performance, acceleration, and handling. It drives almost like a very good race car. The looks, creature comforts, and driveability are superb.
The is however some room for minor improvements is three areas associated with its "drive-by-wire" features.
The biggest one is the "spring feedback" in the steering; I'm not talking about the lack of road-feedback but about the very artificial nature of the "feel" while turning the steering wheel while turning and it's tendency to cause the car to lurch sideways if you momentarily take your hand off the wheel while turning. The GS37S did not do that.
The second one is a throttle that feels like a "drive-by-wire" throttle upon the very slightest "first throttle application" when moving at very low speed (like in a parking lot) which causes the car to suddenly surge forward (the GS37S did not have this issue). It is not noticeable during normal driving.
The other is the absence of a sensor to detect that the front "Air Dam" is about to hit a curb; there are sensors that work great when you come close to other things but no warning if you are about to hit the curb in front of you in the parking lot (the Air Dam is lower than many of them).
With that said, I am very happy with the car and would recommend it to anyone.
Mr Jaffer was very responsive and professional. However, there was a substantial scratch on the car below the passenger side door which was not divulged, and for which Drive A Dream refused to assume responsibility after delivery from GA to FL by car carrier. Initially they tried to blame the car carrier for the scratch. However, after critical, frame by frame review of the video of the car that they sent initially, the scratch can be seen, proving that it was present from the outset. It subsequently cost $300 to repair, which I feel should have been reimbursed by Drive A Dream. However they refused, leaving a bad taste in my mouth about the whole transaction.
I wish there was a 10 star option for AX Auto. My wife and I drove from chattanooga, TN. We spend 2 days in Atlanta looking at 7 minivans, the second day we found AX Auto. We came knowing what we wanted and unlike other dealers they didn’t try to push into something more expensive or different than we had asked. Eric our salesman was both patient and considerate of our every request. He and his manager respected our wishes to think it over and 3 hours later we were able to drive off with a beautiful ( new to us) 2014 Honda Odyssey!!!
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.