My car buying experience at the Infiniti of Silver Spring was exceptional. The sales person (Mike Goldring) greeted me in such a friendly and professional manner. I previously visited other Infiniti dealerships, but none of them impressed me more than Infiniti of Silver Spring. My salesperson was able to acomodate my request, and I am very pleased with my new 2016 QX60. I feel as though I am driving in a luxurious vehicle. Unlike other Infiniti dealerships, I receive a free car hand washing at any time. If you are seeking to purchase a new or leased vehicle, I recommend that you visit Infiniti of Silver Spring, and experience the quality customer service .
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
by Sherry “Karima” No Longer A “BMW” fan from Fort Washington,Md
November 21, 2018
The best customer service ever!! You know the Salesperson which was Duane Mcrae has done his job when you walk into a dealership with no real intention of buying a car and leave with brand new 2019 QX50 !!
Information given about the infinity and my options yet no pressure was very impressive.
They’re teamwork was genuine. I met so many of the sales team and everyone made me feel so welcomed with a hello we’re here to give you great friendly service. No hard sales pitch only an abundance of information which was the deciding factor to purchase my new 2019 QX50 Let me mention just a few of the staff that were so down to earth yet professionalism at it’s best. Duane my Sales Advisor, Anthony Boo who walked me through everything I needed to know about the many features my new car offers, these two gentlemen were with me, checking on me through the entire process .
Last there is Esa, the General Manger, who said he would take care of things and not to worry. He was good on his word, he worked with the finance putting me in the new car of my CHOICE! I know this review might seem long but there aren’t enough adjectives to decribe my experience with Infinity of Suitland. Thank you! Looking forward to the same quality of service from your Customer Care Department.⭐️⭐️⭐️⭐️⭐️
We had a great experience buying a brand new Infiniti. Chuck Wanderwall and the rest of his team were great to work with us and led us to the best car at the right price. Overall, they were very professional and courteous and my experience was fantastic. I look forward to the best service experience as well with Sheehy!
Went in seeing they have a lot of specials for the holidays. Called and talked with Simon to test drive a new QX50. Showed up the next day at our time and he had the car ready to go. Took it for a test drive and talked me through the options and what made the car stand out from others. Talked with him and Moses about a deal and they worked with me over Thanksgiving to get the deal I felt comfortable with. No pressure and very friendly. I would for sure recommend Simon and Moses to friends and family!
This was the best experience I had at a car dealership! Excellent customer service, the salesman, Nicholay was prepared and ready for me when I walked through the door to test drive the vehicle. I test drove, completed paperwork (computerized paperwork) they have gone green) in less than 2 hrs, with keys in my hand! 5 stars Nickolay---ask for him and you wont be disappointed.
I reached out to a salesman at Sheehy Infinity of Tysons, Towney Townsend and he worked with me the whole time. He took the time and was able to find the vehicle that I was interested in. He took me for a test ride in a few different trim packages of the same make and model vehicle, so that I could make an informed decision on which vehicle would best suit me. I appreciated his patients and being there to willingly answer all the questions that I had. He walked me through the whole vehicle buying process and then some. The whole experience at Sheehy Infinity of Tysons was the way I would like the vehicle buying experience. Everyone was helpful, no pressure tactics, and at the end of the day I left with the vehicle that I wanted.
Infiniti of Suitland, goes above and beyond to ensure their customers are treated with care. Hadim, Courtney, and Anthony were all great to work with. I recommend buying a vehicle from this dealer. They are now my go to dealership when buying a vehicle. My experience was nothing short of amazing!
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
The staff at Sheehy Infiniti of Chantilly are very helpful, patient, & friendly. Very nice environment to be in. Great car, they make things quick simple & easy to understand. Sales floor is amazing as well as finance. Would definitely recommend them to anyone!
Great car and a great dealership experience all around. Chuck and the rest of the team were fantastic to work with and the entire process from the sales room floor to the finance office felt friendly and pressure-free.
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