Everyone was very professional, great customer service. I really enjoyed my experience at Infiniti and just very grateful that I was able to get the car that I wanted.
Feel like an all star
by Rachael Watson from TN
August 22, 2018
Purchased this vehicle at Beaty Chevrolet with only 26,000 miles on it and it runs like a brand new one that has never touched pavement. When you play your favorite music the whole car makes you feel like you are at a concert and the handle and feel of this vehicle when you drive is smooth. Will not buy another make. Infinity is the best.
The Staff at Modern Infiniti are Professional, Informative, and Eager to Support their Customers. I had a scheduled appointnent in the service dept. The service process was efficient, and was not time consuming.
I was offered a beverage, and was directed to the very accommodating and clean, service waiting area. Which offered guest wifi, and cable television.
"To Infiniti and Beyond" :)
by MarkP from Boynton Beach, FL
June 27, 2018
The INFINITI Q60 is a very attractive and reasonably priced luxury sport coupe. From its unique sleek styling to its many standard features and options, this vehicle truly met all of our needs. The INFINITI In-Touch Infotainment system is easily navigatable, and the Bose sound system with 13 speakers sounds amazing!
Love this driving machine!
My salesperson, Daniel Tucker was very helpful throughout the entire process. He was available to answer any questions I had and made it an enjoyable experience for me.
Outstanding, Sexy Coupe
by Connoisseur from Sarasota, FL
July 12, 2018
From curb appeal to performance and riding experience, I simply love my new INFINITI Q60-Luxe coupe. I test drove BMW's i430 and Mercedes C300 as other comparisons and previous owned an Audi A5--twice. What sold me was the awesome Bose Surround Sound package, the interior/exterior gorgeous details and the lease and trade-in package put together at my local dealership vs. the competitors.
These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.
Simple and Sweet
by Isaac from Columbus, Ohio
January 30, 2019
EXTERIOR: People have stopped me in parking lots, honked in traffic, and just stared. The exterior could not look any better 11/10 INTERIOR: How can you miss the market by 4 years with not having apple carplay or android auto? That is incomprehensible for a luxury brand? I know it is coming for the 2021 models, but undescribable how you can possibly miss that. Can't tell you how interested I would be to see the data on the people who like the setup for the dual monitors. It isn't what it displays, but I haven't seen anyone in the past 5 years use the GPS provided by the manufacturer. Who approves this kind of design? WAZE integration. TRANSMISSION: Either feels like the fastest thing on the market or slowest, most unpredictable. A car for this money should have a dual-clutch. Even in manual mode, the software will override and seem like its in automatic. BACKUP CAMERA: Without the expensive assist package, it has similar backup "lanes" as my mom's 2013 honda minivan... PERFORMANCE: Sits pretty low and has good ride control. Can switch in and out of lanes quick and firm SPORTS CAR FEEL: Not really. Has the looks for it, but you feel let down by the technology. Switching between the different drive modes doesn't offer enough difference to feel like you're getting your money's worth.
I could not of asked for a better experience at this dealership. They went above and beyond to help me and made everything from purchasing the truck to picking up the truck a very easy and pleasant experience.
Great quick car
by KatV76 from Lakewood, CA
October 11, 2018
This car is so fun to drive. It is very responsive and comfortable! It has navigation with traffic and all the bells and whistles. The only drawback is the small back seat but this is really not a problem for us.
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
I rented one
by Giantsfan from Castle rock Co
July 3, 2018
Very fun car to drive and good gas mileage for what it is. We took it from Colorado to Arizona. I will say it is not the best of rides on a dirt road.
Maria is one of the best representatives. Her response to queries is super quick and fast. I will definitely refer to this dealer if someone looking for nice deals
She's a beauty!!
by southernbychoice from Kingston, TN
December 5, 2018
I chose Infinity based on the outstanding reviews, I chose this car for it's sleek style. She's a convertible with a backseat and full trunk which is rare. It's my 1st sporty car, the tight suspension has taken some getting used to but the comfort of the seats and spaciousness is wonderful. Things I would change? The location of the USB port is very awkward, the cupholders will barely fit 2 smaller cups;, the seat air/heat is rather noisy, otherwise, I'm very happy with this car.
Infinity KC team takes the hassel out of car shopping.
by jmiller from DealerRater.com
December 5, 2018
I am a big fan of Infinity of KC due to their professionalism and efficiency. The sales team knows their product, listens to the customer on the type of vehicle desired and provide an efficient purchasing process once the agreement is met.
I have been to multiple dealerships the past few months and no one wanted to help me. My lease was up in a few months and my credit is not that great. Gary was amazing I told him my situation and he did not turn me away. We were able to get me into my dream car and the payments are right where I wanted to be. I was treated with respect and had tons of help. Thank you guys so much!!!
Very plush 7 passenger SUV!
by brakeman from Simi Valley
January 13, 2019
Perfect for all my needs, transporting family, golf bags, supplies for jobs and yet pretty enough to take us to the fanciest restaurants! Could not ask for more!
Stress-free, hassle-free, and seamless car buying experience
by ms6001 from DealerRater.com
December 2, 2018
A used Lexus at Naples Infiniti popped up on my car search. It had everything we were looking for, so I inquired via the website. Just three days later we had a deal in place for a very good price (without pressure or haggling) and Luxon delivered it to me at my house for final inspection, test drive, and signing the paperwork. That level of service was exceptional considering the fact that I live 4 HOURS AWAY FROM NAPLES.
Changes to 2018 Q60 Are Not All Good
by Atlanta Girl from Atlanta, GA
August 20, 2018
I have owned 8 Infinitis and I am a big fan. My last one was a 2015 coupe, which was excellent inside and out. The current one has several upgrades such as the redesigned engine and advanced technically cool features, but they made several changes that I do not like. Aesthetically, I do not like the new body style as much. But the main issues I have is that they took away the "beep" from the backup camera which was very helpful when getting too close to an object and the seats and headrests have been redesigned, making it the most uncomfortable car I've ever driven even though the driver's seat adjusts multiple ways. Also, there are several drive selections such as Sport, Eco, Snow and Standard. I would like to keep in in Sport mode most of the time, but there appears to be no way to permanently set it even though the manual says it can be done. The dealer hasn't got a clue how to do this and even though it is a small thing, it is annoying. Infiniti is a very reliable, fast and fun car to drive and has many nice features but they need to rethink these unwelcome changes.
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
by Jonipop from Boston
October 15, 2018
Looks great I got the red sport. It’s fast very fast. It handles great, first impression I like way better than our 4 series BMW
Not much to say accept excelent customer service . Answered all my questions without beating around the bush . Made going into a dealership to buy a car almost fun . They didnt have to work very hard though , the cars sell themselves
Reliabie but kind of boring, decently fast
by Trust Auto from Richmond, BC
October 22, 2018
nothing to complain about for this car, it's great transmission is a bit slow at lower rpms. I do want more though so I'll probably be buying an aston martin or older gallardo as my next car
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
Best Infiniti I have Ever Owned!
by Infino1 from Chicago, IL
July 9, 2018
I have owned three Infiniti cars (two coupes, one sedan) before and this one by far is the best overall. Would highly recommend this to anyone looking for a sporty coupe with high performance.
Very good car. Only had it three weeks so still working on all the setting and getting the overall feel. Two things, when you turn off the car the steering column does NOT raise up so you can exit the vehicle easier. We checked with the dealer to be sure we didn't have to turn on some switch and they said that feature only comes in the four door, which seems weird. And, the TPM only works when the car in in motion, so you can't check the tire pressure while in the driveway.
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