I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best Birthday Gift Ever..MY INFINITI
by REV FRAZ from Springhill Louisiana
January 5, 2019
THIS VEHICLE Interior & Exterior Is So Pretty
This Vehicle Rides So Smooth & I Love it
The 3rd Row Seat was A Bonus, Because I did not know the truck had a 3rd row..What a Blessing
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Simple and Sweet
by Isaac from Columbus, Ohio
January 30, 2019
EXTERIOR: People have stopped me in parking lots, honked in traffic, and just stared. The exterior could not look any better 11/10 INTERIOR: How can you miss the market by 4 years with not having apple carplay or android auto? That is incomprehensible for a luxury brand? I know it is coming for the 2021 models, but undescribable how you can possibly miss that. Can't tell you how interested I would be to see the data on the people who like the setup for the dual monitors. It isn't what it displays, but I haven't seen anyone in the past 5 years use the GPS provided by the manufacturer. Who approves this kind of design? WAZE integration. TRANSMISSION: Either feels like the fastest thing on the market or slowest, most unpredictable. A car for this money should have a dual-clutch. Even in manual mode, the software will override and seem like its in automatic. BACKUP CAMERA: Without the expensive assist package, it has similar backup "lanes" as my mom's 2013 honda minivan... PERFORMANCE: Sits pretty low and has good ride control. Can switch in and out of lanes quick and firm SPORTS CAR FEEL: Not really. Has the looks for it, but you feel let down by the technology. Switching between the different drive modes doesn't offer enough difference to feel like you're getting your money's worth.
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
Best in class
by Hutch from Baltimore, Md
December 17, 2018
The Q 60 checks all the boxes. Class leading performance, tech, and head turning looks. I highly recommended the Bose centerpoint music system. Awesome acoustics.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Love everything about this Infiniti
by Adam from Summerville, SC
October 8, 2018
The Q60 meet all my needs. It is a comfortable ride with plenty of pep. There is plenty of room in the front for the driver and passenger, but lacks comfort and space in the rear seats for adult passangers. The ride is nice and smooth and plenty of power from the 3.7 V6 when you need it. Styling inside and out is exceptional.
It was our first experience bought the car out of NY state. The process was smooth, the price was fair with great customer service and finance. We found many cars to choose in our first visit and down to Nissan Rogue 2018. Special thanks for Gerald Sales person who so patience and genuine showed us the best deal and kept us update till we finalize everything. It was awesome!! And we were pleased that Eddie, the finance manager able found us a best rate for our car loan. And thanks to Janet who did all final paperwork fast and through. We will recommend this dealership with no doubt. We wish our new car will last for years and we will have a great rides thru the years!
Reliabie but kind of boring, decently fast
by Trust Auto from Richmond, BC
October 22, 2018
nothing to complain about for this car, it's great transmission is a bit slow at lower rpms. I do want more though so I'll probably be buying an aston martin or older gallardo as my next car
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