Nalley took the time to listen to what we needed. They truly cared and took the time to ensure we were happy. This was a car for my son therefore they made sure he was a part of the learning process as well. Love them!!
Jon, the owner was very professional and accommodating! The finance
manager offered me several options and explained everything thoroughly. Jamie, my salesman made feel comfortable and treated me like family as well as the rest of the staff! *****
Duane was great to work with and never said no to any requests within his control. Got my A5 ready and my wife enjoyed his personal touch!
WORST NEW CAR I HAVE EVER OWNED
by JR from PEORIA, AZ
May 25, 2016
Since the time I started this car for the first time at the dealer it has had nothing but problems. On that initial start up the A/C system in the car sounds like a jumbo jet trying to take off but can’t (you can even hear it over the radio) and guests always ask me "what’s wrong with your car’". The salesperson told me ’don’t worry about that, service will fix it’. The service department told me they could not fix it because "they all make this noise and Infiniti knows it". Next the car grabs every rut in the road and flies all over the place and when I say flies I mean this way beyond a safety concern & problem even gets worse when braking and again I was told this is a characteristic of the vehicle and nothing wrong was detected. In addition, there is abuzz noise when driving the car that you can hear over the radio but the dealer says they can’t hear it and they can’t fix it. I could go on and on about how bad this car is but to tell you the truth I have already wasted so much of my time on trying to get this car fix and trying to get Infiniti the car company to do something about it (which they won't & they have told me this one 3 different occasions) I just can’t stand this car anymore and I shouldn’t have to. If you want all the potential problem you can handle and then some’’.buy one of these cars. I thought this was going to be a great, fast, and cool car but all it turned out to be was a huge waste of my time and money. Sincerely, a three time new Infiniti buyer and owner (also a totally disgusted customer of Infiniti).
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Auto Fanatic from Minneapolis, MN
April 11, 2017
I love everything about this car and can't seem to understand why there isn't more of them on the road! I think people often times overlook this car and go with the typical BMW or Audi.. Not me. I upgraded from an 09 M35, and couldn't be happier. TEST DRIVE this beautiful car before you make a mistake by buying one of these other guys!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
Dr Jeckyll Mr Hyde
by techtwou from Minneapolis, Minnesota
May 29, 2018
The title would be correct for this vehicle, I enjoyed a 2015 Q50 Lease, then I decided to purchase this vehicle, which completely turned me off on Infiniti's Brand now, To begin with the car is very sluggish, poorly accelerates, and at other times it drives normally with good acceleration, with 2 different dealers looking at the vehicle, NO TECH, can seem to find out whats wrong with it (NO CODES SET) Accelerating onto the freeway in front of a Tractor trailer only to find that the car will not accelerate and to get it to move I must go to WOT (wide open throttle) and then it's still slow, this vehicle is dangerous to drive you never know exactly how it's going to perform, so I stay in the slow lane.
We had an awesome experience with Christian, he was very knowledgeable about the vehicle we purchased, overall experience was easy, a no pressure experience. Christian worked, negotiated for us; we had an "as perfect as you can have buying a car" experience.
Sleek, Stylish and Fast!
by Jazzii from Washington, DC
January 29, 2018
I love this car!! Such a smooth riding car for it to pack 330 HP. The car includes front, back and side cameras that assist with parking. That's what sold me.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
by Rakeb from Chicago, IL
June 7, 2018
This vehicle has a premium performance experience but very expensive on maintenance. After the 100k mile mark you're on your own. Drives great and 5.6x engine with transmission are perfectly mated for great acceleration.
I have been leasing vehicles for 15 years and the experience at Infiniti of Gwinnett has been the best by far! From the front desk staff to the finance team, everyone is friendly, professional and they know what they???re doing.
Dated, but huge value and and luxury for the money
by CarGuy from Greensboro, NC
May 11, 2017
I bought the Q70 new in 2015 when its exterior was mildly refreshed. I have thoroughly enjoyed it. It is not the fanciest, flashiest lux boat out there, but it commands respect and always turns heads on the interstate and in parking lot. Mine is black with a tan interior. The car is very sporty when it needs to be, and when the cruise control is set, its a comfort cruiser. The vehicle could use an overhaul though, as its bones are ~10 years old. Infiniti knows this, so the current model can be bought with heavy discounts. I look forward to seeing the next iteration of Infiniti's flagship sedan.
I have been home for 20 minutes following the purchase of my 2016 Infiniti QX50 and had to make sure I submitted my feedback regarding my experience over the Last few weeks. Velko Tsvetanov was amazing- he made sure I felt as though my inquiries were of utmost importance and responded to each inquiry quickly. From sending videos to providing alternative options, Velko???s customer service was stellar. If you are in the Gwinnett area and in the market for an Infiniti vehicle and want top of the line service, I would highly recommend Velko. TDH 12/1/18
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Most bang for the buck!
by Walt from Boca Raton, Fl
April 12, 2017
Outstanding product, far superior to BMW or Mercedes Benz, at much lower price! Totally trouble free.
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Quick and easy. In and out in no time flat. They were also very courteous.
Entertaining fast express
by Minuteman from Grafton
August 2, 2016
We've had our Q70S AWD for a year. Distinctive styling both exterior and interior. Great build quality, feels very solid. Quiet as a mouse even with large tyres. Some thrumming road noise, engine spirited, gravelly growl when you step on the gas pedal.
Quite extraordinary MPG of 23 overall. Airport Infiniti look after her and her needs. Just Detailed by Airport Infiniti and looks better than new. I expect to keep this girl for a long time :-) "
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