Hands-down the best experience buying a car I've ever had. Ron was polite, knowledgeable, and not pushy in any way. The selection of cars on the lot made it hard to choose, since there are so many great looking vehicles in stock. I essentially left here with a car on nothing more than a handshake and a signature, as my auto loan couldn't be processed until Monday - but they went above and beyond to ensure I didn't have to drive back to Delaware from PA because of this little mixup. Be warned, there isn't a lot of room for negotiation in thier pricing, so don't expect to haggle much. However with the quality and condition of these cars - you really won't need to!
Went to the dealership a month after buying it - came back with absolutely 0 issues on the car! No better indicator of quality in my mind.
Thanks Ron! I LOVE this car!!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Sales Process was very efficient and straightforward - Jim Politto as the Asst GM is a great person to deal with and will work directly with the customer. Greg Zappley my sales person and Mike DiEsposito my finance person were both thorough and honest. All in all a win for the Holman team and I walked away satisfied
Stopped in to discuss a used vehicle found on a car shopping site. Barry the sales person spoke to me immediately, we discussed the vehicle I was shopping. He gave me a printout I requested, and let me be on my way quickly with just the right amount of salesmanship. Haven't purchased, but I would expect the same level of professionalism in completing a sale.
We came to purchase a used car. The vehicle was CLEAN and totally as advertised. Our salesman, Burton, was ultra friendly and made us feel at home. Paul did such a great job - financing was a snap. Neither my wife nor I have had a better time buying a car. We would highly recommend this dealership to anyone interested in buying a quality vehicle.
Was very happy with the dealership. We purchased a used Volvo XC90 and they couldn't of treated us better even as we were not purchasing an Infiniti. Will keep them in mind in the future for all our new and preowned vehicles.
by FULKNER INNFI OF WILLOW GROVE from WILLOW GROVE, PA
October 5, 2018
THE SERVICE PROVIDED WAS GREAT
THE PRICE WAS RIGHT FAIR AND HONEST
I RECEIVED FAVOR DURING THE TRANSACTION
SALES MAN AND MANAGER WAS WONDERFUL, AND THEY DID EEVERYTHING TO HELP ME GET THIS VEHICLE WITH OUT A LOAN FROM THE BANK (WHICH WAS MY REQUEST)
I've purchased 5 cars from this dealership, first when it was Rosens and now that it is Faulkners It took some negotiation, but I couldn't be more pleased with the deal or the car. My salesman, Joe Evangelista, bent over backwards to put me behind the wheel of exactly the car I wanted. I had actually put down a deposit on a white, '18 Q50S Red Sport. The next morning, they got their first delivery of "19's and he called immediately that he now has a blue Red Sport with even more options at the same cost. WooHoo. They are the best, and I say that after trying to deal with 3 other shops.
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