Dan my service advisor was fantastic. Although I live out of state and Infiniti of Cincinnati is not my primary dealer Dan took great care of me. I flew out of the Cincinnati airport for a 2 week trip to Europe. He arranged to pick up my QX80 at the airport and had it ready to go when I returned.
My name is Leigh Howarth. l had a terrific experience with infiniti of Cincinnati. Shawn Olsen my sales person was fantastic. l bought a car and had it shipped to Michigan sight unseen. Shawns evaluation of the car was spot on and there were no surprises whatsoever upon delivery.The dealership worked with me to get the vehicle independently inspected and shared the shipping fee. l would absolutely recommend them to anyone in the market for a new or used car
I initially found the car here on cars.com and was contracted by Andrew Weiss who works for Dreyer and Reinbold. From start to finish it couldn't have been an easier experience. He wasn't pushy or rude but very friendly and informative, answering any questions I had. I would 100% recommend both this dealership and Andrew.
Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
I have been leasing vehicles for 15 years and the experience at Infiniti of Gwinnett has been the best by far! From the front desk staff to the finance team, everyone is friendly, professional and they know what they???re doing.
I have been home for 20 minutes following the purchase of my 2016 Infiniti QX50 and had to make sure I submitted my feedback regarding my experience over the Last few weeks. Velko Tsvetanov was amazing- he made sure I felt as though my inquiries were of utmost importance and responded to each inquiry quickly. From sending videos to providing alternative options, Velko???s customer service was stellar. If you are in the Gwinnett area and in the market for an Infiniti vehicle and want top of the line service, I would highly recommend Velko. TDH 12/1/18
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
by Florida Buyer - Infiniti QX80 from DealerRater.com
December 1, 2018
I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
Josette and the staff at Infiniti helped make our experience a positive one. They were professional, friendly and I didn???t feel pressured to buy. Honestly, I was only going to test drive and then look at other brands, but the vehicle felt great and we were able to make the deal. Thanks Josette and Staff at Infinit of Birmingham for making this such a painless experience. thank you for making our time at Infinit comfortable and helping us to feel welcome there.
I am a return client of this dealership and sales person, Derek Harp. I love working with Derek and this dealership. I hope to buy all my future cars from Derek and Jaguar / Land Rover Fort Myers. I am a very happy client!
Just bought a 2015 Maserati Ghibli at this dealership and had a great experience. Everybody was very professional and tried to do everything they could to make this deal. The salesman was Diego and he was very nice.
I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.
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