I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
by Florida Buyer - Infiniti QX80 from DealerRater.com
December 1, 2018
I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
We had an awesome experience with Christian, he was very knowledgeable about the vehicle we purchased, overall experience was easy, a no pressure experience. Christian worked, negotiated for us; we had an "as perfect as you can have buying a car" experience.
Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
I have been leasing vehicles for 15 years and the experience at Infiniti of Gwinnett has been the best by far! From the front desk staff to the finance team, everyone is friendly, professional and they know what they???re doing.
Just bought a 2015 Maserati Ghibli at this dealership and had a great experience. Everybody was very professional and tried to do everything they could to make this deal. The salesman was Diego and he was very nice.
Dan my service advisor was fantastic. Although I live out of state and Infiniti of Cincinnati is not my primary dealer Dan took great care of me. I flew out of the Cincinnati airport for a 2 week trip to Europe. He arranged to pick up my QX80 at the airport and had it ready to go when I returned.
My name is Leigh Howarth. l had a terrific experience with infiniti of Cincinnati. Shawn Olsen my sales person was fantastic. l bought a car and had it shipped to Michigan sight unseen. Shawns evaluation of the car was spot on and there were no surprises whatsoever upon delivery.The dealership worked with me to get the vehicle independently inspected and shared the shipping fee. l would absolutely recommend them to anyone in the market for a new or used car
I initially found the car here on cars.com and was contracted by Andrew Weiss who works for Dreyer and Reinbold. From start to finish it couldn't have been an easier experience. He wasn't pushy or rude but very friendly and informative, answering any questions I had. I would 100% recommend both this dealership and Andrew.
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
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