Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 3, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
We lost our cars in the Camp Fire and so we had to buy several new cars. We went to several dealers and the salespeople descended on us like red meat. That is kind of what you expect from car dealers, but emotionally we were really having a hard time with it. When we went into the Infinity dealership we could not believe the causal, friendly environment there. We were greeted and then left to walk around alone and see what we liked. When we had questions, Steven was right there to answer but he wasn???t dogging us all over the lot. Once we felt like we had found the right car, Steven encouraged us to take our time. What sales person does that? At the other dealers we felt like we were surrounded by hungry salespeople that were pushing what they wanted onto us. Steven was like a family member. The color wanted wasn???t there and Steven happily drove to the Bay Area and picked it up free of charge. When we picked it up, the GPS didn???t work. Steven immediately gave us a loaner and offered to drive our out to us first thing in the morning (2 hours away). It is not just that they took care of us, they made us feel like they were happy to do it. If you want a great buying experience, that is the place to do it!
by email@example.com from DealerRater.com
October 1, 2018
Our salesman Dave Mrozek at Luther Infinity made a challenging budget/wish list obstucale result in a good & responsible buying experience. Every time there was a question raised his response was knowledgeable and professional. We were never made to feel uncomfortable or pressured throughout the process. He is the standard of a knowledgeable professional that will help you find the right car for you. Charlie & Susan Danielson 2019 QX50
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
by Florida Buyer - Infiniti QX80 from DealerRater.com
December 6, 2018
I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.
My experience with Spizer Toyota was absolutely unforgettable. They not only sold me a great car, but they entertained my Rowdy 3 year old the entire time we were there.
These are genuinely caring down to earth people. I will be recommending them to anyone looking for a new or used vehicle.
I have been to multiple dealerships the past few months and no one wanted to help me. My lease was up in a few months and my credit is not that great. Gary was amazing I told him my situation and he did not turn me away. We were able to get me into my dream car and the payments are right where I wanted to be. I was treated with respect and had tons of help. Thank you guys so much!!!
We had a wonderful experience with our Saleman = Josias Maduro. He is a fine salesman and very polite and shows great standards of professionalism. I would highly recommend Josias to my colleagues and friends who are seeking to purchase a vehicle. He has outstanding and Infiniti is fortunate to have a salesman with his qualities working for them.
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