Joe, Todd, Ann, Pam, Liz and John make up a fantastic team of service advisors. I have been doing business with them for 8 plus years. I can???t say enough good things about how I???ve been treated here. I wouldn???t go anywhere else to service my Infiniti.
Friendly and courtiers staff, always willing to help.
by HARDCORE1173 from DealerRater.com
December 4, 2018
Helpful and courtious staff, always willing to give assistance when needed...Parts are highly priced, try to keep Infiniti on the road the longest by making prices more affordable....Make Infiniti the winner...Thanks for your time and assistance.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 29, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
Going to the dealership is typically a forlorn experience for many. There’s already so much pressure we put on ourselves as buyers to get the best bargain and not get sold on a car by a slick talking salesman. You won’t find that here at Imperial Auto Mall. I had such a great time working with Edwin and Julia to help me find my perfect car and my every need was met. They explained the process so very clearly and at no point made me feel like they were trying to take advantage of me being a first time buyer. If any of you decide to go to Imperial Auto Mall make sure you ask for Edwin he is well informed on all the vehicles in inventory and is patient and can help you walk away with the best possible purchase. I will be recommending him and Imperial auto to any of my friends and family interested in a car.
I just leased my 5th car from Ray Catena's dealerships, 3rd from Edison Infiniti. Bob Bruno continues to provide awesome service in a low pressure environment. I returned my 2015 QX60 just lease another one and the transaction was painless. Most was done over the phone so by the time I got to the dealership all I needed to do was sign and drive away. The numbers were exactly what was discussed and they remain a consistent pleasure to deal with!
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