I' e had several dealing with Stephen Palko and the Richebach Infinti service department over the last few months. I have to say that the service has been exceptional. Stephen goes above and beyond with me and others I've seen and talked to in the waiting room. He is a true asset to the organization and a good reason to do business with Richenbach Infiniti.
Where to start from. The beginning to the end it was overall the best car experience. I called Maaliki motors on the phone and ed listen to what I am looking for and made me feel comfortable over the phone very friendly and honest. When I came in we test drove the car and it was very nice . When it came down to pricing and the real deal Frank was very kind and know what he is doing. Showed me all the numbers and got me what I asked for and match what I have from my credit union. If I can leave 10 star I would. Honest ppl to deal with.
Chris Madigan has been my service pro for years. I can always count on him & the exceptional mechanics to take care of my whips. The shop mechanics are the unheralded heroes, they fix everything & get little recognition from customers. Please let them know how great they are & how much I appreciate their work!!
Its also really convenient that they give a loaner, very nice.
Thanks to everyone that worked on or around my QX!!
I purchased a 2015 Hyundai Sonata and not only is it a wonderful car but the entire experience from when I started looking on line until I drove off the load was the smoothest car buying experience ever. I will definitely refer everyone I know to this dealership!
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
I bought my dream car from Bob Marnick with Mike Ward Infiniti and it was the best buying experience i have ever had. I inquired via internet, received a very nice and highly informative email just like I asked for. When I had additional questions, Bob called me on his day off and gladly answered my questions and arranged a test drive. Final trade-in/purchase was a piece of cake with only a brief discussion to find a very fair agreement. I have never had a buying experience this good. Thanks!
I had an exceptional experience on the easiest auto purchase I have ever had. Bought my dream car totally via internet sales with Bob Marnick. Bob Marnick was absolutely great throughout ensuring all my questions were asked and agreed on a very fair price for car and my trade in one conversation. Every aspect was 5-Star
Our salesman Jeffrey was great, low key. We knew what we wanted and he knew that but still gave us a couple of other options. We ended up with one of the options! The paperwork part was also very organized and relatively painless.
What a great experience I had at this dealership. I do not usually enjoy buying a car but this time it was a pleasure. Ryan Stedeford, Kyle Hartman and Mike (not Ward) all teamed up to make this a very enjoyable experience. I have been buying cars for 50 years with not always enjoyable experience but this was exceptional. I will recommend this dealership and especially these guys to anybody looking to buy a car. Thanks to all of them..
Purchased a lightly used vehicle from the Mike Ward Infiniti Dealership in Highlands Ranch and was more than pleased with our experience. Dealership is immaculately clean and welcoming. Entire staff was engaged from the minute I walked in and very friendly. We worked with Ryan Stedeford who was an absolute pleasure! He was professional, knowledgeable and made the process comfortable, which is typically not the case when purchasing a vehicle. I cannot thank Ryan enough for his high level of professionalism and making our experience of purchasing a vehicle the absolute best we have ever experienced.
Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
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