I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
Josette and the staff at Infiniti helped make our experience a positive one. They were professional, friendly and I didn???t feel pressured to buy. Honestly, I was only going to test drive and then look at other brands, but the vehicle felt great and we were able to make the deal. Thanks Josette and Staff at Infinit of Birmingham for making this such a painless experience. thank you for making our time at Infinit comfortable and helping us to feel welcome there.
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
Great management team and Kim in finance was more than courteous. My salesman, Roger, could not seem to follow through on keeping his word. He was to follow up with me again on 1 last issue. Of course I haven't heard from him since.
No problems whatsoever. Transaction went smoothly.
by Alexis Diaz from Pelham, AL
September 3, 2018
I bought a car from this dealer sight unseen. They told me everything I needed to know, checked everything on the car for me, and had it delivered to my door. All in all, I couldn't have asked for more.
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