I' e had several dealing with Stephen Palko and the Richebach Infinti service department over the last few months. I have to say that the service has been exceptional. Stephen goes above and beyond with me and others I've seen and talked to in the waiting room. He is a true asset to the organization and a good reason to do business with Richenbach Infiniti.
We’ve never purchased any Chevy products before but this dealer changed our minds.
The entire experience was great.
Anne Richardson was very helpful and certainly not your “typical “ car salesperson.
No pressure, simply gave us information but didn’t push.
Financially, the cost and terms were surprisingly reasonable.
I purchased a 2015 Hyundai Sonata and not only is it a wonderful car but the entire experience from when I started looking on line until I drove off the load was the smoothest car buying experience ever. I will definitely refer everyone I know to this dealership!
I recently purchased a used Hyundai Santa Fe and bought it at Stevenson . I have always been happy with their service department and their manager Steve. Now, I am very happy with their sales department. I had a very positive experience buying a used car there. The staff at Stevinson is top notch in providing great customer service. For this reason I am a happy repeat customer .
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Steven Palko of the Richenbach Infiniti service department is excellent at providing a the best possible service he can. Steven is knowledgeable, experienced and very personable. I have had several experiences at Richenbach service department that have totally exceeded my expectations. Good job Steven!
I'm in a chapter 13 and I went home with a beautiful vehicle. It was touch and go because I did need the letter of approval from the trustee. The guys at Tynan's (DJ and Greg) were supportive and patient. Marlon was great with the financing end of things and a pleasure to work with. Thank you all for your diligence and professionalism.
I was extremely impressed with the service center at Richenbaugh Infiniti! The lead service advisor, Ryan Lent, gave me the best customer service expirience I've had in a long time! I brought my Infiniti in to get a spare key remote and tire rotation. I had no appoinment but he did everything in his power to accomadate my service since I travel a lot for work and it's hard for me to make appointments. I really appreciated him making me feel important and treating my car service as a priority for him! Rickenbaugh Infiniti has won a customer and my referrals! I highly recommend this dealership and especially their service center!
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