A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
I cannot recommend these guys highly enough. My GS 350 is running beautifully thanks to Pete and Eddie who are totally transparent, honest and friendly. Never been upsold for extra services and never been hit with an unexpected charge. Service is prompt and thorough. Simply my best vehicle ownership and service experience.
Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
My best car buying experience in my life, and I've bought quite a few cars in my life! From the sales rep, Trey Ferro, his supervisor, Charles Lawson, and the finance staff, all were friendly and very professional. Facilities were very nice also. I highly recommend Niello Infiniti for your car buying experience!
Due to distance, I was looking online for Q50S and I had to rely on Chip's candor. Whether asked to kick the tires, doing the limbo by looking under and then over, inside, all directions of the cars.....was provided without hesitancy. What a great way to establish a wonderful relationship and providing great customer service!
I don???t have much patience for the sales process because I research before I arrive and know what I like and don???t so usually don???t enjoy the process. Mark Wilson changed that for me. He was excellent in his knowledge, his respect for what I cared about and his willingness to be flexible in how the process was conducted if that was important to me. He went above and beyond every step of the way.
Recently, we purchased a CPO from Internet Sales Manager JV. He is very responsive to questions, keeps his commitments and is very knowledgeable. He understood what we were looking for and found the perfect car for us! We'll certainly be returning to Concord and JV for our future needs.
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