Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Sloan was great from start to finish!! Made everything clear and simple! He made my car buying experience as pleasant as possible. I will definitely be recommending Sloan Hood to all my family and friends. This is the experience everyone should have purchasing a car I’m truly blown away!! They are definitely doing things the right way here!! Sloan Hood is the man!!
Very nice, smooth ride, and great car!
by Joy C from Augusta, Ga
August 19, 2017
Cam Griffin and his team always do a great job! Very friendly and the service department always get what ever I need done well.
Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.
A Beautiful, well designed car
by Dale from Glenville, NC
August 12, 2017
We had previously owned the FX-35 and then the EX-35.
I would rate the QX-50 as the best of the three. Interior ride is quiet. Handling in our NC mountains is sharp and responsive- corners extremely well.
I love the look of the QX-50 exterior- harks back to the FX-35/45 side view appearance- unique among crossovers in my opinion. The QX-50 is 5" longer than the EX-35 and sits somewhat higher- making for easier driving in new snow. The 19" wheel option further improves the looks and lifts the car a bit higher also.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Time will tell
by Gallagher from Pittsburgh, pa
December 25, 2017
Comfortable, great interior and fast. First infjfniti I have ever driven. Drives smooth...would recommend test driving
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Jajisee from Charlottesville, VA
April 6, 2018
I had an 2010 Infiniti G37x for four years. Loved it, however getting golf clubs in and out and worse, a big suitcase was like fighting a snake in a phone booth. IF that car had had continental doors like the RX-8, would have been perfect. So I traded it in on a 2016 QX-50. Still growls, very similar interior, and putting suitcases and golf clubs (2-5 times a week) into the vehicle is now a breeze. A few features are different, eg. no interior trunk release as before. Psngr side airbag creases a bit obvious on the dash. But all in all, just right. Even a bit higher so easier to get in and out of, and a bit longer so smoother ride. I hope it lasts ten years or more!
This car meets all my needs and then some ! Comfy , fast , fun to drive .. you’ll be blown away .
This is the best vehicle I’ve ever owned . A fun car every time , turns on a dime , and zooms when she moves ! SASSY ’
325HP with sweet acceleration in a compact SUV, extended legroom front and rear, great design 19" wheels, lots of luxury features, very well appointed leather interior, power up rear seat backs, but no power hatch, handles like the 350Z and G35 it is based on. Deserves much more favorable press than it gets. Very pleased.
I recently purchased a 2016 Infiniti Q50 with 8,000 miles on it. I was in a 2011 BMW X5 and was ready to move back to a sedan. I have driven many German imports through the years and was a bit hesitant to go with the Q50, but overall I'm VERY pleased with the decision. The car is very fun to drive, loaded with technology (although it takes a little getting used to the InTouch system, but once you do it's great), has great power (I have the 3.0t Sport with every option). If I were to add all the features on a german import (if they even offered them all) I would easily have paid $10k more. Overall, the car is great, looks good and drives really nice. While I haven't owned it that long, I literally have no complaints at this point. Very pleased with the purchase and would do it again in a heart beat!
Went in to the dealership as I saw a really great deal for a used car online. I worked with Shane Gee who was amazing. The process was a bit long but its because they were busy but the facility kept me, my wife, and my 5 year old son occupied. They had a play area for the kids and food and drinks while we waited. Overall the best car buying experience I've ever had.
by JAMIESON from GREENSBORO NORTH CAROLINA
March 2, 2018
LOVE MY CAR VERY MUCH WOULD HIGHLY RECOMMEND TO ALL MY FRIENDS; DRIVES VERY SMOOTHLY AND MEETS ALL MY NEEDS;PERFORMANCE IS TOP NOTCH; WILL ALWAYS BE A CUSTOMER
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