We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
SASSY..SEXY and FAST
by Fourwinds from Montclair , Calif
December 5, 2018
This car meets all my needs and then some ! Comfy , fast , fun to drive .. you’ll be blown away .
This is the best vehicle I’ve ever owned . A fun car every time , turns on a dime , and zooms when she moves ! SASSY ’
Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
Luxury vehicle packed with tech and power
by StrangeBrew13 from Medina, MN
April 12, 2018
I recently purchased a 2016 Infiniti Q50 with 8,000 miles on it. I was in a 2011 BMW X5 and was ready to move back to a sedan. I have driven many German imports through the years and was a bit hesitant to go with the Q50, but overall I'm VERY pleased with the decision. The car is very fun to drive, loaded with technology (although it takes a little getting used to the InTouch system, but once you do it's great), has great power (I have the 3.0t Sport with every option). If I were to add all the features on a german import (if they even offered them all) I would easily have paid $10k more. Overall, the car is great, looks good and drives really nice. While I haven't owned it that long, I literally have no complaints at this point. Very pleased with the purchase and would do it again in a heart beat!
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
by Jajisee from Charlottesville, VA
April 6, 2018
I had an 2010 Infiniti G37x for four years. Loved it, however getting golf clubs in and out and worse, a big suitcase was like fighting a snake in a phone booth. IF that car had had continental doors like the RX-8, would have been perfect. So I traded it in on a 2016 QX-50. Still growls, very similar interior, and putting suitcases and golf clubs (2-5 times a week) into the vehicle is now a breeze. A few features are different, eg. no interior trunk release as before. Psngr side airbag creases a bit obvious on the dash. But all in all, just right. Even a bit higher so easier to get in and out of, and a bit longer so smoother ride. I hope it lasts ten years or more!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by JAMIESON from GREENSBORO NORTH CAROLINA
March 2, 2018
LOVE MY CAR VERY MUCH WOULD HIGHLY RECOMMEND TO ALL MY FRIENDS; DRIVES VERY SMOOTHLY AND MEETS ALL MY NEEDS;PERFORMANCE IS TOP NOTCH; WILL ALWAYS BE A CUSTOMER
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
Time will tell
by Gallagher from Pittsburgh, pa
December 25, 2017
Comfortable, great interior and fast. First infjfniti I have ever driven. Drives smooth...would recommend test driving
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
A performance sleeper, who knew?
by Dency from Fremont, WI
September 16, 2017
325HP with sweet acceleration in a compact SUV, extended legroom front and rear, great design 19" wheels, lots of luxury features, very well appointed leather interior, power up rear seat backs, but no power hatch, handles like the 350Z and G35 it is based on. Deserves much more favorable press than it gets. Very pleased.
I bought my dream car from Bob Marnick with Mike Ward Infiniti and it was the best buying experience i have ever had. I inquired via internet, received a very nice and highly informative email just like I asked for. When I had additional questions, Bob called me on his day off and gladly answered my questions and arranged a test drive. Final trade-in/purchase was a piece of cake with only a brief discussion to find a very fair agreement. I have never had a buying experience this good. Thanks!
Very nice, smooth ride, and great car!
by Joy C from Augusta, Ga
August 19, 2017
Cam Griffin and his team always do a great job! Very friendly and the service department always get what ever I need done well.
Great experience working with our sales associate Gary! He was so helpful throughout the whole process and showing me all the special features of my new vehicle! I am loving my new Jeep Cherokee!
A Beautiful, well designed car
by Dale from Glenville, NC
August 12, 2017
We had previously owned the FX-35 and then the EX-35.
I would rate the QX-50 as the best of the three. Interior ride is quiet. Handling in our NC mountains is sharp and responsive- corners extremely well.
I love the look of the QX-50 exterior- harks back to the FX-35/45 side view appearance- unique among crossovers in my opinion. The QX-50 is 5" longer than the EX-35 and sits somewhat higher- making for easier driving in new snow. The 19" wheel option further improves the looks and lifts the car a bit higher also.
I happen into this dealership nearly on a whim. I drove out about an hour later with my all time dream car! Ryan treated me very fairly, and provided a reasonable trade in value. I’ve bought and sold 63 cars now; this experience was as good as it gets! Also, the car was detailed to a very high degree. I had a 1000 trip home, and in checking it over before departing, all fluids were spot on, and air pressures on each tire were spot on to the pound! Good on you guys!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
Chris Madigan has been my service pro for years. I can always count on him & the exceptional mechanics to take care of my whips. The shop mechanics are the unheralded heroes, they fix everything & get little recognition from customers. Please let them know how great they are & how much I appreciate their work!!
Its also really convenient that they give a loaner, very nice.
Thanks to everyone that worked on or around my QX!!
My car was serviced quickly, I was kept informed throughout the day of the status and service recommendations to ensure safety and top performance of my vehicle. The best part is the valet service offered by Infiniti of Denver. A staff member met me at my office, picked up my vehicle, dropped a loaner for me and then brought my car back to me when the service was complete. This eliminated the hassle of finding someone to drop me off and pick me back up. As I was sharing with my colleagues how great the valet option is, my CEO who has a BMW and my CFO who has an Audi said neither of their dealerships provide this service so I recommended they get an Infiniti next time!
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