I was referred to Jasmine by my friend. It was A pleasure working with Jasmine. Jasmine was very patient and professional and worked tirelessly to find the best deal for me. After a few months of constant communication and waiting for the right time, Jasmine was able to get me into a vehicle of my interest! I difeintely recommend you work with Jasmine!
Best experience working with staff at this dealership!
by TeeTime from DealerRater.com
December 4, 2018
Overall experience at dealership: EXCELLENCE, KNOWLEDGEABLE STAFF & ATTENTIVE !!!!! I found the car (QX50) on Thurs. emailed Edgar and quickly responded indicating that they could do the deal at a better price than others. Afterwards, i submitted the required doc's to begin the paperwork with David. The entire process was seamless and response time was so prompt that they had the car prepped and ready for me to pickup the next day, Fri. I've already passed along their contact info to friends that are looking to get into new vehicles this month!
The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
I could not of asked for a better experience at this dealership. They went above and beyond to help me and made everything from purchasing the truck to picking up the truck a very easy and pleasant experience.
Usually I hate shopping for a new vehicle because you never know what type of charactes you run into. However, David and his manager Khalid treated me with respect, did not rush my decision, and delivered on all of their promises. I will never shop another Infiniti dealer again.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
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