Fantastic car buying experience. Great and quick responses. Answered all by varying questions. Very easy to work with. I was able to negotiate and agree on parameters of a deal via email/text, thank you Adam! I live in Northern Ca and they by far had the most competitive pricing I could find on a CPO Infinti in all of CA. They were even able to overnight the documents for me and arranged to ship the vehicle to me, which eliminated the inconvenience of me traveling down to purchase and pick-up the vehicle.
Made an appointment at another dealership for a lube and oil, other dealership took 20 minutes before they even greeted me for my appointment, then gave me a ridiculous quote for an oil change. Said thanks for waiting my time and hauled over to Coulter Infiniti. I apologized for just dropping in and asked if it was possible to get an oil change done that day. Scott said sure and squeezed me in, said it would be an hour and a half to 2 hours. By the time I was done talking with him my car was in the air, and was completed just shy of an hour, including the wash. I appreciate the service greatly and will return, with an appointment of course.
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
Just bought a 2015 Maserati Ghibli at this dealership and had a great experience. Everybody was very professional and tried to do everything they could to make this deal. The salesman was Diego and he was very nice.
Fantastic experience, great customer experience. Jorge D was an absolute pleasure to deal with. Kept his word on the terms of the contract before we even stepped into the showroom. The place is absolutely beautiful and the amenities are first class.
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
I was referred to Jasmine by my friend. It was A pleasure working with Jasmine. Jasmine was very patient and professional and worked tirelessly to find the best deal for me. After a few months of constant communication and waiting for the right time, Jasmine was able to get me into a vehicle of my interest! I difeintely recommend you work with Jasmine!
Best experience working with staff at this dealership!
by TeeTime from DealerRater.com
December 4, 2018
Overall experience at dealership: EXCELLENCE, KNOWLEDGEABLE STAFF & ATTENTIVE !!!!! I found the car (QX50) on Thurs. emailed Edgar and quickly responded indicating that they could do the deal at a better price than others. Afterwards, i submitted the required doc's to begin the paperwork with David. The entire process was seamless and response time was so prompt that they had the car prepped and ready for me to pickup the next day, Fri. I've already passed along their contact info to friends that are looking to get into new vehicles this month!
Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++
I recently purchased my first Infiniti from Steve. He made it a stress free, simple process, unlike my visits to many other dealerships. He went above and beyond to make sure my experience was more than I expected it to be. I would definitely reccomend to family and friends. Thank you!
Great service. Accommodating and expeditious. They were able to fit me right into schedule on short notice and I was on my way home in an hour.
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