Overall Great Experience! Ask for Sam.
November 5, 2018
I bought a used 2010 G37x. The price was great and I was treated as if I was buying a new car. I can't recommend Sam enough, he is a great sales person. He knows these cars inside and out. Everything was straight forward, no games. I was given a competitive price for my trade-in. Every minor issue I had with the car was addressed, even things I noticed a week after owning the car. The only issue I have is with the touch-up paint repairs that were made. It was not done correctly and looks bad. The person who made the repairs did not seem to know what they are doing. Sam addressed the issue with me and he even went as far as to do some buffing himself to make it look better. In all fairness, the sales manager did tell us we could bring it back and they could try something else. I appreciate the offer but I think I'll take it somewhere else for that repair. I have no complaints regarding the mechanical repairs that were done, everything is working great! I have bought a lot of cars, new and used, and this has been the best experience. I love my G37x. So much so that my husband and I are considering buying another Infiniti from Passport. The level of customer service we received was above and beyond what is expected.