Very smooth transaction and I'm happy with the vehicle
November 6, 2018
When I initially called, the sales rep on the phone wasn't fully informed and said the final sale number was much higher that I was willing to pay. I called back and worked with Mark Roberts who was very good to work with and got me a final number very quickly, which was hundreds lower than the price the first rep quoted me. It took a total of 9 days to put down a deposit and have the car delivered to my front door in South Dakota. I spent less time sending/receiving paperwork with them than I have sitting in a local dealership, which was nice. This is my 3rd "sight unseen" vehicle purchase, and probably the best one so far. The vehicle itself (2013 BMW 328i w/70k miles) was delivered in very good condition, with the exception of a broken trim piece with cost me $40 to replace - I didn't bother going after them for it since the rest of the car is very good. No matter how many pics are posted online, there's nothing like seeing a vehicle in person and I wasn't disappointed. While it wasn't exactly a "great deal", considering the free delivery and low dealer fees (compared to much of the country), I feel like I paid the correct market value for the car. I will certainly consider them again for my next vehicle.