My experience with the salesman Jay Hernandez and Allen Samu
by Cicely from DealerRater.com
November 21, 2018
I want to thank Jay for the awesome work. This process was very short and well worth the time. Thanks for everything and Happy Holidays. I would recommend this car dealership and Jay to all my friends.
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
These guys are the BEST. If you are looking for a used car dealership without the pushy sales people, this is the place to go to. Down to earth people who make you feel like a friend, not a customer. I wouldn’t buy a car from anyone else.
First time bro going my car into service. I worked with Joe and he did a great job. I just came in for an oil change and tire rotation. Joe made sure everything was done in a timely manner and if had them wash and vacuum my car. Really enjoyed my visit! Thank you Joe!
I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
I was amazed with the courtesy provided this dealership. I was expecting to get a ride home until they completed the repairs on my car. Kathy asked me if I wanted a loaner car? I responded how much per day is it. She replied it’s free! I nearly spit my coffee out when I heard this. I said thank you to her.
The problem with my car the check engine light comes on. I went to Autozone and the ran a test that revealed P0101. ITunes U videos showed this being an Mass Airfow Sensor as the cause of the problem. I had 29,300 miles on the car, thinking that it would cost me an arm and leg if I took the car to the dealership. I bought some MAS cleaner from autozone thinking I could fix this on my own. To make a long story short. I went ahead a took the car from the dealership. This was the Wednesday before Thanksgiving and Kathy said they would start the repair on Friday due to the holiday. On Friday around noon I received a call from Kathy and she told me I could pick the car up anytime before 7 PM.
At end of the conversation I had ask how was it going to cost me? I held my breath! All repairs were free! Yes Free!
I went to pickup my car and and came home a happy man.
Today is sad that more businesses doesn’t that type of service! I appreciate Nissan dealership in Lewisville their staff for making my day just a little bit better. If the scale was 100 I would them 100 stars for the courtesy, professionalism and desire to give quality service to the people who bought cars from them.
Kathy should a get raise for her excellent customer service and her professionalism. Rating. 100 stars!
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.
Went to look for a specific vehicle. It was at body shop for ding repair. Mike offered other alternatives until it arrived. Once “the car” arrived my son took one look and was SOLD!
Drove great, mechanic said super clean engine, more than fair price. Mike went above and beyond to make sure it was ready to go for me.
Will definitely return to purchase vehicles for my other kiddos.
Sean went out of his way to get us in our vehicle. Very attentive,answered all questions and returned all phone calls. We will purchase another vehicle from UAG. A very enjoyable experience. How many times can you say that about buying a used vehicle. Thank you Sean for going the extra mile. Love the Buick. Just what we needed for a 3rd vehicle. John C
I was an out-of-town buyer, in search of a vehicle which was very difficult to find. I finally managed to find the car at United Auto Group in Farmers Branch, TX. Sean, the sales manager, greeted me kindly and took me back to view the car.
After giving me a summary description of the car, he respectfully left me to review the car on my own. I appreciated the low-pressure sales approach.
After reviewing the car, I negotiated a deal with Sean and finalized the purchase. This process went smoothly as well, with no surprises or strange expenses thrown in at the last minute.
In summary, the car was perfect and in exactly the condition Sean had described it. The entire purchase process was low-pressure. I will be a repeat buyer, without question.
I recently took my car into Sewell for a water leak. Don is my service advisor and always does a great job. There was some difficulties locating the water leakl, but at the end of the day, the problem was solved and I left happy as always. I highly recommend you use Don anytime you take your far in for service.
Never thought I would buy a pre-owned Ford F-150 from a Porsche dealership, but I did! Chris Allen went out of his way to accommodate my schedule. The vehicle was nicer than comparable ones I looked checked out at other Ford stores. I was a little apprehensive about going in the Porsche store to buy a $30K truck but everyone there made me feel welcome and pleased I was buying this vehicle. Suzanne in the business office had everything ready to go and I was on my way in no time. They don't keep many pre-owned off brands on the lot, only the best ones! Worth checking out for sure! Thanks for the great buying experience!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Amazing Quality Cars and Trucks@ Auto Source Texas
by JCaps from Plano, Texas
January 27, 2018
This was the easiest auto buying experience we have ever gone through. The used vehicles at Auto Source Texas in Plano, are amazing in quality and are priced right, plus the quality of service and the process of purchasing a vehicle is done so that you come out on top. Byran Ford is the best, and he makes you a deal that works in your best interest. If he can work it for you with the credit union and give you auto warranty coverage with the auto maker, he does it! This was the Best and Smoothest car buying experience ever!
The care we received was really appreciated. They went above and beyond. I would definitely recommend this place to anyone looking to get a car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.