Last month I had the pleasure of dealing with Travis Trupiano in the service department for my F250. His prompt and professional attention went way above my expectations and has renewed my faith in OEM service centres. Thumbs up to whatever they are doing there to manage this level of service. Sincerely Daniel Thompson
Ken Topham and RLB Motors made the entire purchase and delivery of our new 2018 Mercedes e400 convertible to our home in Palm Springs in a covered carrier entirely seamless. Ken was a true professional! We would most certainly shop RLB first for our next car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I called Ryan on a Saturday morning about a particular car I saw online. He said he would pull it up front for me to come drive. Upon arrival, the car was there as promised. I drove it and some other cars in the same price point or a bit cheaper. I ultimately decided on the first car. They had done their inspection and replaced a number of things. It was a 2009 Toyota Camry with about 44,000 miles on it. They had replaced all four tires with brand new ones. I definitely feel like I got a very good car and I appreciated the way they conducted their business.
I bought my Mercedes August 23, 2017 from the owner, Mo, after I saw it advertised on the internet. I honestly feel he gave me a very fair price, non of this "back and forth hassle" with negotiating. Just this is the price, buy it or not. He came off the price some but added 2 rear tires so it was very fair for the both of us after my research on www.kbb.com.
I definitely recommend this dealership and the owner for being so prompt, efficient, and great with customer service. And he must have had 6 people to help. still made us feel #1.
Thanks to you Mo and your team!
I had been shopping for Nice clean used pick up truck I know I was getting was the runaround I was on my way to pick up a friend and I passed by dealership in Arlington at Nice clean you pick up trucks I know I was getting Moiz the runaround I was on my way to pick up a friend and I passed by dealership in Arlington called car stop so I pulled into the lot and lo and behold I have perfect cook I was looking for I was greeted by Mr Bill who made my buying process very easy I was in an out with my new truck in 45 minutes and she’ll them delivered if you are in the market for a vehicle I recommend that you stop by Car Stop and visit with Mr Bill he is all straight up about business I will definitely recommend anyone I know that is looking for a vehicle to use dealership Thanks Mr Bill for everything
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
These guys are the BEST. If you are looking for a used car dealership without the pushy sales people, this is the place to go to. Down to earth people who make you feel like a friend, not a customer. I wouldn’t buy a car from anyone else.
First time bro going my car into service. I worked with Joe and he did a great job. I just came in for an oil change and tire rotation. Joe made sure everything was done in a timely manner and if had them wash and vacuum my car. Really enjoyed my visit! Thank you Joe!
I thought they might wash my car, but they washed and completely vacuumed my car. It was spotless and beautiful. I got much more than I ever expected. The service people were all extremely nice and helpful. Thanks again Sewell staff!
I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
My friend and I walked in on a rainy day to look at vehicles. I was in search for a bigger vehicle and had the intentions to buy a used vehicle. We saw a very reasonable price on a used vehicle that had really low mileage but I wanted to do some more research and my time was limited that day. Mandy was very pleasant to work with. She had the answers to all my questions, which I had plenty. She was very patient and informative. I had to reschedule because I had to leave. We kept in contact throughout the next day because I was unsure of when my daughter???s volleyball tournament will end. Again she was extremely understanding and patient with my needs and worked with my fluctuating scheduled time to test drive the vehicle. All Questions were answered and I was very pleased with all the knowledge she had to share with me in regards to the vehicle. I was able to take home the vehicle for the weekend. I loved the way the vehicle drives and all the bells and whistles it came with, but decided on a new one because Mandy was able to work with me on some numbers. Mandy made sure I was happy with my purchase and worked with me on understanding all the functionality the vehicle had to offer. Mandy made my visits so comfortable and the conversations were so easy that it felt like I was having a conversation with a friend. My daughter felt very comfortable with Mandy and liked her a lot. I recommend Mandy to anyone looking to buy a vehicle new or used. She is definitely the go to person. She wants her clients to be happy with their purchase and not the type that would sell anything just to have a sale. Once again, thank you so much Mandy!!!
Mandy made the process very painless. We did most of the work upfront over the phone before I entered the dealership. Once I arrived I drove the car and finance had the docs ready. I would highly recommend Mandy and Grubbs Infiniti Grapevine.
Everyone! Go to this dealership and ask for Butch! What a great guy. He’s get the job done with a great price. His personally helps carry him far and he really cares about your credit and makes sure you’re ready to purchase before running your credit. What a cool dude.
They are very fair and easy to work with. I have purchased several cars in my life and this was by far the smoothest purchase yet. I researched and researched and found the newest Acadia with the fewest miles and best features for 7k less then anywhere else. Love the car and the price.
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