I recommend the Mazda product and Sales rep, Elijah Taylor, great and great. Ben M in finance ruined the whole experience because he threw a tantrum when I did not wish to hear and or purchase extended warranty product. To the point of demanding why I would not listen to his whole sales pitch and confronting my spouse as to why she would not say anything. He has issues but I am choosing to give Elijah the 5 stars he deserves. The other guy is creepy and should never be left alone with customers.
Love being an Infiniti owner
by magm2006 from Rochelle, IL
July 2, 2018
This is my second Infiniti, both bought used. In the rare instance that I had an issue with the vehicles, Infiniti was so helpful. Any issue was always covered, no questions asked. This QX56 is perfect for our family. There is room for everyone and everything. There is DVD and power outlets - which the kids appreciated. Plenty of power to pull the boat, too.
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Most reliable car I've owned
by SeeNeely from LOS ANGELES
August 9, 2018
This car met all needs, very spacious, smooth ride on roads and highways, will definitely recommend this vehicle to anyone looking for a luxury Suv.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Kofifi from Jonesboro
June 18, 2018
Wife loves the vehicle fits us and all 3 kids very comfortably. Only thing is gas mileage stinks but it does have a strong v8.
I was recently looking for a good used car to buy my daughter for her 16th birthday. I found one I liked online and contacted the dealership via e-mail. Brittney Smith was quick to reply to my e-mail and answered all of my questions about the car and set us up a time to come in on a Sunday to look at the car. She even e-mailed me the Carfax report and some additional warranty info I asked for. That Sunday, my wife and I met with a salesman named JD and he was very nice and helpful with all of our questions. He was not pushy and did not try to pressure my wife or I into purchasing anything unlike some salesmen at other dealerships tend to do. He gave us space and let us look at the car and test drive the car so we could decide if we liked it or not. We put a deposit down that day and came back the following Saturday and bought the car and took it home so we could surprise our daughter with it at her birthday party! She LOVED it!!! It was a great day and a great buying experience. I highly recommend them!!! FYI, we bought the car from the Lebanon location, but I'm sure their other stores are just as great!
QX56 will take you anywhere
by DSP from Charlotte, NC
September 18, 2018
Infiniti QX56 with 4x4 has ample power to toe a big size trailer and it will take you anywhere. I used mint in the Appalachian Mountain during the Summer and Snowy cold winters and the vehicle performed better than any other vehicle I previously owned, and this includes a Range Rover. I have used this vehicle with my family on long vacations from Key West, FL to St. Johns, Newfoundland, Canada and it performed fabulously. Has ample space for a family of 4 with luggage for long vacations.
Best used car buying experience in 20 years. Teri provided, on demand service and quickness that I appreciated... They have a lifetime buyer.. My experience was easy with no hassle... Thank you....Danny C.
Beautiful and impressive
by Schultj74 from Marshall
December 24, 2018
This car exceeded all my expectations. Tons of room and all the amenities. My wife and kids love it!! Gas mileage isn't as bad as I thought it would be. Just accelerate slowly
Great dealership to choose from. Had a great experience for the last 3 years I would send anybody to them. Had a great time shopping for a car
by Solomon from Acworth,Ga
July 4, 2018
Really bothered by the failure of small things. I needed to screw in a screw that kept the power tailgate motor in place,knob for rear climate is loose,passenger armrest is loose,camera sometimes works etc. At 90000 miles I have replaced radiator and my brake booster is failing. In comparison my 05 Tundra with 230000 miles still has all its original parts and no small things coming apart. Qx56 is a beautiful car that rides luxuriously,but I think mine was put together by a rookie.
Jeremy was very polite and helpful even going so far to send me pics of the truck before it was listed. He called to check on our experience even a couple of times after we drove it off the lot.
Very luxurious and stylish car I've ever owned
by Pegleg from Griffin, Ga
November 2, 2018
This car is a jaw dropping and show stopping luxury car.. Plenty of leg room and plenty of room for adult size bodies but offer and have so many features.. A well designed and affordable car.. LOVE IT!!!
Choose to work with no other companies only Wholesale inc. Cavender, Lukas, and John are some awesome paperwork. This will be the second vehicle I???ve purchased with this company and as long as they keep people like this I will continue to purchase in the future.
Most comfortable and versatile vehicle
by Bart from Seattle, WA
December 29, 2017
Towing capacity beats all, towing a 5000 lb boat over NW mountains without a problem. Interior as luxurious as my old Acura RL. Guests think the back seat warmers are awesome, since not included on many vehicles. Premium gas is needed and luckily is cheaper than it used to be. 4 wheel drive works great, and driving hundreds of miles through snow storms you'll be glad you're in this.
I saw a car on cars.com that was for sale at Murfreesboro Nissan at 9:00 on a Fri night and emailed to see if it was still available. I got a call from them at 830 the next morning saying it was and I made an appt to come in. The car was exactly what I have been looking for and the price was better than I had seen elsewhere. The salesman Donnie was friendly and knowledgeable, and after I drove it I was ready to buy. I did not feel pressured and was able to get the exact car I wanted for a good price. It was worth the drive to Murfreesboro from Nashville!
This car has multiple front end alignment issues.
by Cflowonthego from Oxford, CT
July 29, 2018
This car is a beautiful to look at but has given me 2 consecutive years of front end alignment issue that have not been corrected by the Infinitie Service Team. It goes through 1,200 dollar tires in 11, 000 miles or less because of it’s front wheel suspension and alignment issues. The car has ’wheel hop’ that feels as if the car will literally jump off the road or into another lane of traffic. It has also had problems with it’s catalytic converters which caused the check engine light to come on ( this was a major job that had to be replaced/corrected). My car was still under warranty because it was practically new however, this would have been a three thousand dollar job to fix if it were not still under warranty.
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