Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
Love being an Infiniti owner
by magm2006 from Rochelle, IL
July 2, 2018
This is my second Infiniti, both bought used. In the rare instance that I had an issue with the vehicles, Infiniti was so helpful. Any issue was always covered, no questions asked. This QX56 is perfect for our family. There is room for everyone and everything. There is DVD and power outlets - which the kids appreciated. Plenty of power to pull the boat, too.
Friendly experience and never pushes me away if I don't make a appointment. Recommended what my car needs by the book no scarce technics. Also fixes my car in reasonable circumstances never wait to long.
by Kofifi from Jonesboro
June 18, 2018
Wife loves the vehicle fits us and all 3 kids very comfortably. Only thing is gas mileage stinks but it does have a strong v8.
The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
by Jamie from Salemburg
September 19, 2018
Great car with awesome handling and agility. Roomy 3rd row is great for travel or children. Leather seats are fabulous and real leather not imitation
Andy was so great to work with as was everyone else! They helped us find the right vehicle for our family! A+ experience! Would recommend!
This car has multiple front end alignment issues.
by Cflowonthego from Oxford, CT
July 29, 2018
This car is a beautiful to look at but has given me 2 consecutive years of front end alignment issue that have not been corrected by the Infinitie Service Team. It goes through 1,200 dollar tires in 11, 000 miles or less because of it’s front wheel suspension and alignment issues. The car has ’wheel hop’ that feels as if the car will literally jump off the road or into another lane of traffic. It has also had problems with it’s catalytic converters which caused the check engine light to come on ( this was a major job that had to be replaced/corrected). My car was still under warranty because it was practically new however, this would have been a three thousand dollar job to fix if it were not still under warranty.
Teddy and Phil helped me feel comfortable purchasing this car and really showed they cared that I was happy with my purchase. I???ll definitely recommend this dealership to others !
by SP from Aurora, Colorado
June 11, 2018
Excellent vehicle. I bought this used 3 years ago and still love it. It's powerful, quiet, luxurious and reliable. I am spoiled by the amenities and the cameras. I really enjoy driving this vehicle and the reliability has been great. The only con may be the gas mileage but I knew what it was when I bought it. I was an Escalade owner in the past and moved to Inifiniti. Very happy I did.
Chris Madigan has been my service pro for years. I can always count on him & the exceptional mechanics to take care of my whips. The shop mechanics are the unheralded heroes, they fix everything & get little recognition from customers. Please let them know how great they are & how much I appreciate their work!!
Its also really convenient that they give a loaner, very nice.
Thanks to everyone that worked on or around my QX!!
Very luxurious and stylish car I've ever owned
by Pegleg from Griffin, Ga
November 2, 2018
This car is a jaw dropping and show stopping luxury car.. Plenty of leg room and plenty of room for adult size bodies but offer and have so many features.. A well designed and affordable car.. LOVE IT!!!
Bought a used GMC Yukon from SAG and unfortunately have had to deal with the hassle of bringing the vehicle into the SAG service shop more times than I anticipated for a vehicle I have owned for only a little over a month. But Service Mgr Mike Ardolino has consistently provided me with outstanding customer service and repairs at very reasonable prices even after my 30 day dealership warranty ended. I can say I will always take my vehicles to Mike for any and all auto service needs in the future. Thanks Mike!
by lee from WAUNAKEE
July 27, 2018
ride great, smooth, the only bad thing is gas gas mileage per gallon :(
other than gas cost the car is great, comfy and fun to drive
Had a really great experience with Mike today buying our vehicle he had great customer service . We were in and out in a reasonable amount of time. Would highly recommend them we will consider them again in the future when we need to buy another vehicle.
Most reliable car I've owned
by SeeNeely from LOS ANGELES
August 9, 2018
This car met all needs, very spacious, smooth ride on roads and highways, will definitely recommend this vehicle to anyone looking for a luxury Suv.
Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!!
Spacious and very reliable
by Joe D from Milford CT
July 21, 2018
It was the best car I ever had I want to get a newer one asap...since I have a big family it was perfect for my life style we travel a lot on summer trips to FL and MA
Extremely pleased with the recent purchase from Tom at ADI Autosport for my wife. I have bought cars from Tom and his team for years, and have had nothing but exceptional experience and support. Tom, Rob, and the team are very professional, personable, and respectful, which makes the buying process more enjoyable. Not only did I get a great BMW 750i xDrive for my wife, but Tom performed the process remotely from Denver to Henderson, NV along with shipping the vehicle. Can't say enough about Tom and the team!
Most luxurious car I've been in
by robindriver from phoenix, az
May 28, 2018
I've wanted this car since it was released. Finally obtained my goal and it's been an absolute dream. It has more room than I know what to do with and impresses everyone who sits in it. I wish the gas mileage was better, with all the extra bells and whistles there is more to maintain.
I'd recommend the extended warranty, it's come in handy.
This is the first time we have been to this dealership and coming from out of town (Fort Morgan) we were a little worried about working with this dealership, but we bought a great truck and Joe was great with answering all of our questions. The only problem we had was we had to wait about 1-1 1/2 hours to finalize and sign our paperwork, but this was only because their were two couples in front of us who paid cash. Overall, the selection was great and I would highly recommend buying a vehicle from this dealership and ask for Joe, he was great!!
The best car I ever owned
by Joe D from Milford CT
January 15, 2018
This was the best car I had so far, after so many trips with my family to Florida and Washington, I can say that we were really happy with this car I never had one single problem while on the road, I had it for over 5 years and we used a lot. I drove about 100k miles with it I got it with about 165k miles and we drove to about 265k miles..I had to do the tranny once, but it was worth it every penny that I put on it..I highly recommend this car for tall people like we are...
We bought a truck yesterday and we would not have done that if it hadn't been for Calvin Allen. Our interaction with him was so positive, we just couldn't walk away. We felt like he was giving us the straight scoop and looking out for our interests, also. He is an excellent salesman and a fine human.
GET IT! Infinity for LIFE!
by kitten31666 from clermont
April 4, 2018
are you kidding. This vehicle kills! comfort ride visually amazing, features. unbeatable. The ride is luxury headrest DVD 2011 the body style changed its better
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
The most beautiful vehicle I've owned
by sigamone45 from Fort Worth, Texas
August 27, 2018
This Suv meets all my needs and my growing family, it has a third row secend row has dual screens for dvds alone with the remote.
My purchase from Sterling automotive and Ryan was the best experience I have ever had. Zero pressure, zero price haggling, was able to drive any truck I wanted. Ryan was able to answer all my questions about each truck. It’s nice to know I have an honest place to buy my next vehicle.
This vehicle is very well built and engineered. It has a super comfortable ride. I have put 125K miles on it and it still drives like a new car. It is still quiet, smooth, and the exterior paint and interior leather look as good as when it was new. Of course, I loved this car and took meticulous care of it but it had to be well made to begin with in order for it to last this long and be in such great shape. With the way we have kept it, I have no doubt it is good for another 125K miles or more!
Infiniti QX56 with 4x4 has ample power to toe a big size trailer and it will take you anywhere. I used mint in the Appalachian Mountain during the Summer and Snowy cold winters and the vehicle performed better than any other vehicle I previously owned, and this includes a Range Rover. I have used this vehicle with my family on long vacations from Key West, FL to St. Johns, Newfoundland, Canada and it performed fabulously. Has ample space for a family of 4 with luggage for long vacations.
Amazing car dealership. They have an excellent selection of cars and the customer service is always on point. Danny does a great job and will always go the extra mile for his customers. Would recommend this place to anyone without any hesitation.
Extremely Pleased with my purchase!!!!
by IceBurg-andy Slim from Atlanta, GA
March 22, 2018
I have followed the QX56 for at least 10 years now... I initially didn't like the QX56 model change, but it grew on me quickly!
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