So fast and easy thank you Jacques I’ll always shop w you no matter where u are my wife says thank you also see u soon
This car has multiple front end alignment issues.
by Cflowonthego from Oxford, CT
July 29, 2018
This car is a beautiful to look at but has given me 2 consecutive years of front end alignment issue that have not been corrected by the Infinitie Service Team. It goes through 1,200 dollar tires in 11, 000 miles or less because of it’s front wheel suspension and alignment issues. The car has ’wheel hop’ that feels as if the car will literally jump off the road or into another lane of traffic. It has also had problems with it’s catalytic converters which caused the check engine light to come on ( this was a major job that had to be replaced/corrected). My car was still under warranty because it was practically new however, this would have been a three thousand dollar job to fix if it were not still under warranty.
Mr. Doug Tosh did an excellent job explaining many deails.
by MAMAT350 from DealerRater.com
December 5, 2018
Job well done!!!! By Mr. Tosh. Our first experience was good. Hope the car service department will also be a good experience. Thanks for begin so helpful. Mr. Tosh
Very disappointed with the Catalyst Converter situ
by Danita504 from New Orleans, La
January 30, 2019
I actually love everything about this vehicle but after researching about the Catalyst Converter I see plenty of people are having the same problem and should be covered under warranty or be under recall.
Very disappointed with Infiniti.
Went in to the dealership as I saw a really great deal for a used car online. I worked with Shane Gee who was amazing. The process was a bit long but its because they were busy but the facility kept me, my wife, and my 5 year old son occupied. They had a play area for the kids and food and drinks while we waited. Overall the best car buying experience I've ever had.
GET IT! Infinity for LIFE!
by kitten31666 from clermont
April 4, 2018
are you kidding. This vehicle kills! comfort ride visually amazing, features. unbeatable. The ride is luxury headrest DVD 2011 the body style changed its better
I have received outstanding service from this dealership. I would highly recommend them to anyone.
Love being an Infiniti owner
by magm2006 from Rochelle, IL
July 2, 2018
This is my second Infiniti, both bought used. In the rare instance that I had an issue with the vehicles, Infiniti was so helpful. Any issue was always covered, no questions asked. This QX56 is perfect for our family. There is room for everyone and everything. There is DVD and power outlets - which the kids appreciated. Plenty of power to pull the boat, too.
Great Customer Service. Purchased a F-250 King Ranch, couldn't be happier. Allen did a great job along with Tim & Larry. If I am ever looking for a used vehicle again I will definitely give them a call.
by SP from Aurora, Colorado
June 11, 2018
Excellent vehicle. I bought this used 3 years ago and still love it. It's powerful, quiet, luxurious and reliable. I am spoiled by the amenities and the cameras. I really enjoy driving this vehicle and the reliability has been great. The only con may be the gas mileage but I knew what it was when I bought it. I was an Escalade owner in the past and moved to Inifiniti. Very happy I did.
Where do I begin? Michelle, Malek, and Troy work magic at this dealership. Their prices are low compared to the value off NADA/KBB. They make sure you get a good deal and you can test drive and get vehicle inspected before you buy. No pressure at all to purchase. Plus they make sure to get me in my price range that I can afford.
Most luxurious car I've been in
by robindriver from phoenix, az
May 28, 2018
I've wanted this car since it was released. Finally obtained my goal and it's been an absolute dream. It has more room than I know what to do with and impresses everyone who sits in it. I wish the gas mileage was better, with all the extra bells and whistles there is more to maintain.
I'd recommend the extended warranty, it's come in handy.
I was looking at a mercedes benz at shawws motor credit for a couple weeks.i was flying back from atlanta with a stop in houston.i called bedis the salesman i had been in contact with to send an uber to get me from the airport which he did.i arrived at shawns motor credit and the car was already detailed and washed and ready to go. bedis had my papereork prepared and after some contract signatures i was on the road with my new car.in fact i was on the phone longer with my insurance than it took to sign the paperwork. I would recommend buying a car from shawns motor credit and speaking with bedis as your car salesman.. bedis is friendly and knowledgeable and willing to give you a straight answer.
This vehicle is very well built and engineered. It has a super comfortable ride. I have put 125K miles on it and it still drives like a new car. It is still quiet, smooth, and the exterior paint and interior leather look as good as when it was new. Of course, I loved this car and took meticulous care of it but it had to be well made to begin with in order for it to last this long and be in such great shape. With the way we have kept it, I have no doubt it is good for another 125K miles or more!
We worked with Ty Stanfield on the purchase of a Lexus. He was great, very helpful and knowledgeable. This is our first experience buying a Lexus, and it went great! This may be the first of many we drive! Thanks, Ty!
Very luxurious and stylish car I've ever owned
by Pegleg from Griffin, Ga
November 2, 2018
This car is a jaw dropping and show stopping luxury car.. Plenty of leg room and plenty of room for adult size bodies but offer and have so many features.. A well designed and affordable car.. LOVE IT!!!
Sales representative very professional/friendly and quickly answered questions about the vehicle. Dealership receptive to negotiating internet sale by out of area customers unlike many that list vehicles on cars.com.
Most comfortable and versatile vehicle
by Bart from Seattle, WA
December 29, 2017
Towing capacity beats all, towing a 5000 lb boat over NW mountains without a problem. Interior as luxurious as my old Acura RL. Guests think the back seat warmers are awesome, since not included on many vehicles. Premium gas is needed and luckily is cheaper than it used to be. 4 wheel drive works great, and driving hundreds of miles through snow storms you'll be glad you're in this.
Volvo West Houston did an excellent job all around with the purchase of a wonderful car. They made the whole experience so welcoming and very smooth. They answered all of our questions above, beyond, and with a smile! Thank you so so much for everything you have done for my family! We definitely will be back in the future!
by Kofifi from Jonesboro
June 18, 2018
Wife loves the vehicle fits us and all 3 kids very comfortably. Only thing is gas mileage stinks but it does have a strong v8.
Sloan was great from start to finish!! Made everything clear and simple! He made my car buying experience as pleasant as possible. I will definitely be recommending Sloan Hood to all my family and friends. This is the experience everyone should have purchasing a car I’m truly blown away!! They are definitely doing things the right way here!! Sloan Hood is the man!!
by Jamie from Salemburg
September 19, 2018
Great car with awesome handling and agility. Roomy 3rd row is great for travel or children. Leather seats are fabulous and real leather not imitation
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
The most beautiful vehicle I've owned
by sigamone45 from Fort Worth, Texas
August 27, 2018
This Suv meets all my needs and my growing family, it has a third row secend row has dual screens for dvds alone with the remote.
The employees are quite responsive and extremely eager to assist me with any questions or issues that I have. They stay in contact and communicate well.
QX56 will take you anywhere
by DSP from Charlotte, NC
September 18, 2018
Infiniti QX56 with 4x4 has ample power to toe a big size trailer and it will take you anywhere. I used mint in the Appalachian Mountain during the Summer and Snowy cold winters and the vehicle performed better than any other vehicle I previously owned, and this includes a Range Rover. I have used this vehicle with my family on long vacations from Key West, FL to St. Johns, Newfoundland, Canada and it performed fabulously. Has ample space for a family of 4 with luggage for long vacations.
Good customer service, excellent environment, great experience. Good quality work and dedication. Great communication skills. Amazing deals. Positive environment and great team. Good quality time.
Extremely Pleased with my purchase!!!!
by IceBurg-andy Slim from Atlanta, GA
March 22, 2018
I have followed the QX56 for at least 10 years now... I initially didn't like the QX56 model change, but it grew on me quickly!
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