Now that is how a customer should be treated! A+++
by Craig from Portage, IN
July 12, 2018
I cannot think of enough nice things to say about my experience. From the moment I parked on the lot to the time I left, I felt like royalty. Every single employee here was amazing and treated me with the upmost respect and like family.
Chris Noa by far is who everyone should work with. His manager Ben was on top of his game as well and read me right off the bat. Ben went out of his way to make sure I was taken care of. He set me up with Chris and then Chris took it from there.
The entire experience of buying a car can be stressful and difficult. These guys made it actually fun and in the end if I had not bought the vehicle, I still met some great people and had a great time. The good news was I did buy the vehicle and I truly believe it was because we just worked together understanding each other’s side from a business to consumer and made it painless.
The car was exactly as described, the employees were top notch, and the facility looked amazing.
However these employees can be recognized and rewarded for going above and beyond should be done.
For anyone looking even just to acquire some information and/or browse, don’t be afraid to talk to these guys. Never once did I feel like I was being taken advantage of nor that I was bothering them. Don’t shy away from getting information to make a good decision on what’s right for you.
Again I can’t say enough. Chris and Ben are elite and deserve much kudos to making my evening a great one and a very happy customer.
Thank you so much again for everything!
Luxury vehicle with a reasonable price
by Alam from Edmonton, Alberta
October 24, 2018
If a luxury feeling vehicle with specs comparable to any costly higher branded cars and at very reasonable price.
Interior looks excellent and spacious.
Very spacious leg room for 2nd row seating
Enough space for 3rd row seating compared to any similar range SUV. Easy access to 3rd row.
Outside body looks great and stylish.
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
A very reliable car !
by Wonder Woman from Oak Park
August 24, 2018
Great leg room, very comfortable overall. The entertainment system is awesome and I love the TV monitors which keep my kids busy on long road trips.
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
Very good suv
by Zee from Ca
October 11, 2018
This vehicle meets all my needs and has plenty of Legroom. I will recommend this vehicle. It's also very good on gas The trunk is pretty big
I had a noise coming from my wheel as a result of apparent damage from parking boot. The manager took it for a quick spin and discovered it was just something bent. He fixed in in seconds and sent me on my way at no charge. It was a busy day there and they did me a big favor.
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
Pearl white exterior caught me eye .
by Sam from Dallas, Tx.
August 18, 2018
Nice comfortable ride, great mileage.
It just doesn't excite me. Exterior styling is rather bland. The design just seems to blend in to all other vehicles. For a luxury SUV, it doesn't say"look at me".
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
We love it!!
July 31, 2018
Love the room and comfort. We downsized but do not lack any room in the QX60, it was a great choice! I would recommend this car to anyone.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Most reliable vehicle i’ve ever own
by Lloyd Seok from Suwanee, GA
November 24, 2018
I’m satisfied with this vehicle. This vehicle has a lot of funtions which i need. My family really love this vehicle. I can drive smoothly.
I came into Infiniti of Clarendon Hills looking for something new, and a break from the Lexuses and Acura???s I had previously driven. I met Bill who showed me the new QX50. It looked good, drove great, and has the most comfortable drivers seat I???ve come across. Bill is a pro who helped me get a good deal on a brand new vehicle. I???ve bought over 40 cars for family over the last 35 years, I???d recommend the QX 50 and Bill highly.
Good car for noney
by Asig from Solon Ohio
October 12, 2018
We bought this car certified used fully loaded. We love the car and love the drive and it doesn’t guzzle gas the way I thought it would. It’s the oerfect3rd row SUV for the money. I’m a BMW girl but this car had everything I needed and more. Only thing is the transmission blew 2 months in but it was repaired free of charge by the service team. I would highly recommend getting the black card and a certified vehicle if buying this truck.
We live far away so starting with Gary emailing me back and forth on making sure the car was in the lot and responding quickly to the questions I had. To upon arrival, Bauti was a wealth of information on the car I was interested in! The entire staff was welcoming and informative. They have promised a list of items that will be taken care of at a different time as I was particular about some scratches/stains on the car. Keep in mind this was a used car I was looking at so there was bound to be some scratches. They assured me they will fix those so my used car will look brand new! I have no doubt they will follow thru on their word. Bauti was so kind and patient thru out the whole buying experience. He is such a great person who truly cares that the purchase is right for the person buying. His patient personality was a win win for my endless questions! Garrett in finance was professional, genuine and a great overall person to work with! Our last car buying experience was a nighmare. This one was flawless, quick and overall a fantastic experience! Would highly recommend this dealer to any of our friends, family or anyone looking to purchase a new or used car!
by Annette from Schiller Park,Il
August 22, 2018
Car drives very smooth it also has navigation multiple options heated seats I was also surprised by the Bluetooth option to hook up your phone love this car!
I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
Dealer has a nice inventory of vehicles and I naturally enjoy supporting independent Dealers that do good business and like to compete with the big guys. Mike was consistent and responsive in a positive light. Would recommend and shop again...
I was help by Mike, he was very professional and helpful, he makes me feel that I was in a good hands ( Not like the other company) and like a good neighbor he was there for me. I appreciated what Mike did for me to fix the problem on my car. Thank you so much Mike!
Love the Comfort and Roomy interior!
by KrystleB from Marietta, GA
May 24, 2018
Upgraded to an SUV for my Volleyball family. 2 daughters and other players are all between 5ft 10in up to 6ft 5in. Needed leg room in the back. Drives great and comfy for the girls. Gas mileage is the only thing that I see is not what I thought it would be. Overall, great car for families!
Had an amazing experience with Ted Korda. He was very helpful and knowledgeable about the Lincoln Continental Reserve . He was very friendly easy to speak with and also very knowledgeable on cars was amazing...
My boyfriend and I bought a car here today and we are very pleased with our purchase and the staff. Daniel and Dominic were very informative and friendly. It was a great experience and I recommend this dealership to anyone looking for a new car.
First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
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