Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Brought my Sierra in for an oil change and tire rotation. I mentioned to Kyle, the service adviser, that was a knock in the front end when I turned the wheels fully to the right or left. Kyle checked the service bulletins and found a bulletin to tighten the control arm bolts. They had my truck serviced and the control arm bolts done in about an hour. I would recommend Chris Myers highly to anyone. Thank you for such great service! Roy Titus
I recently bought my second vehicle from Eastern Shore Hyundai. I worked with a awesome sales rep Santiago and he was absolutely wonderful from start to finish. I was able to get the vehicle I needed at a fair price. Carl, the sales manager was also fabulous and I couldn't have asked for a better experience. The only negative I can say is I felt very pressured and unnerved by the paperwork / finance gentleman to purchase some add on's I wasn't planning on which made my note go higher than I really wanted. Overall, a great experience and I am very pleased.
I bought a slightly used 2017 Corvette and had an excellent experience. I got a better interest rate on my loan than I expected from Reggie and was very happy with dealing with him. He’s a very polite southern gentleman. Lisa the office manager is an absolute pleasure to deal with.
I had an issue with my car after I picked it up and had already signed the papers. I told Andrew the owner about my issue/problem and despite him legally not having to do anything he went out of his way to make things right with me. He’s a man of integrity and a pleasure to do business with. I highly recommend Andrews Imports.
Great experience buying my ILX from Joe Bullard. Larry was wonderful. He and Drew made the entire process so easy. When I arrived to purchase my vehicle everything was in order. I signed everything and was out of the door in no time at all!
I stopped by while traveling through Mobile. I was greeted promptly offered top dollar for my trade. Worked with Charles and Drew to locate my 2019 RDX ASPEC SHAWD. I appreciate that was offered a better deal than other dealerships with no haggle. Very professional. Thank you for making my purchase simple .
Love Love Loved our experience at Joe Bullard Infiniti! Needed a van for two small kids in car seats they had what I needed and Sim Pettway was amazing to work with!! Will definitely be back for any new cars in the future!!!
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