by Florida Buyer - Infiniti QX80 from DealerRater.com
December 6, 2018
I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
We had an awesome experience with Christian, he was very knowledgeable about the vehicle we purchased, overall experience was easy, a no pressure experience. Christian worked, negotiated for us; we had an "as perfect as you can have buying a car" experience.
We just bought a used Lexus and were lucky enough to work with Christian Puglisi! I found the car on-line and called the dealership and was connected with Christian. He answered all my questions about the car and I told him I was driving down from Chattanooga that afternoon. When I arrived he welcoming, had the car ready for showing, was gracious on the test drive and made the experience totally pleasant. I would recommend Christian for anyone who is purchasing a car in the Atlanta area
Beginning with the personnel at drop-off, all the way through the service experience, it's clear that Infiniti of N Atlanta makes service a priority. They are courteous and professional. They listened carefully to ensure that they understood what was needed, communicated well in keeping us posted in the repair process, and worked with us on the cost. We were provided a loaner car in the meantime. All of our maintenance and repairs are done here. It is always a positive experience. (Plus, they wash the vehicle!) Thanks to the entire team!
Infiniti of Roswell-Vasile Colcer was fantastic to work with
by Edward from DealerRater.com
December 2, 2018
Vasile Colcer was fantastic to work with. He moved the process along but was relaxed and allowed me to learn about the vehicles I was interested in (Q50 and QX60) providing multiple test drives of each. He also worked flexibly with me using Text (vs. phone) but also via email, phone, etc. I think everyone got a great deal (I, He, dealership) and he continues to keep up with me since leasing the car. He even set me up for my first service. Ultimately got the Q50 and really enjoy it.
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Had a great experience buying a Certified Pre-Owned Q50! Richard, Anthony and Derrick were all wonderful. They removed the tint and repaired a minor scratch in less than 24 hours in order for me to pick up the car the next day!
Atlanta Best Used Cars is one of the best if not the best Used Car deal I've ever had the pleasure of dealing with... Some of the best looking vehicles out... Have the vehicle I was looking for and a get price... And I talked with the associate for about a week (Moe Basha)... And he work with and answered every question I have... Great great business adventure!!!
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