Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had very bad experiences with car dealers in the past and this was nothing like those. I am walking out totally satisfied with a new car!
So fun to drive
August 15, 2018
This car was a great car to travel in and the kids loved it! They always asked to take the Infiniti and were upset when we did not.
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
Best car yet.
by Naureen from Brooklyn, NY
August 18, 2018
This car is perfect for my family and I. Looks great and drives great. Smooth ride, comfy seats. Love all the features to the car as well. Would definitely recommend this car to family and friends.
My salesman was very helpful. He put himself out to get me the best deal he could possibly give to me. Even after the purchase he followed up to make sure I was satisfied with my purchase. When I came back 6 months later to get an oil change the service people took good care of me and my car. Thank you Sergae and Chai.
I love the car and soon will buy one. Needs 350hp
by Abunazar8 from Winchester
February 27, 2018
Needs 50hp more tow package 5-6k lbs capacity. I am looking for panoramic view sun roof 1 price as BMWX5 HAS. OR DUAL SUNROOFS. All the tech I can get
Normally I love looking at cars but hate going through the buying process. This time the sales department and the finance department both worked well together and actually addressed my concerns instead of simply treating me like a faceless sale. I told the finance department that I was in a rush and they got me through the paperwork in twenty minutes, that had to be a record!
I'm happy with my QX60
by Pcam from Texas
December 15, 2017
My car has plenty of legroom in front and back to accommodate my tall family. The ride is very smooth and accelerates quickly when needed. I love the heated and cooled leather seats as well as the many features that are included. There are USB ports and multiple cup holders for all 3 rows.
On my way to the Walmart across the street from star Nissan, I decided to stop by to look around for a replacement for my old 2001 Hyundai which had served me well. Ive been saving for another car and it was so frustrating pinching every penny I met Maria at the door and explained my situation to her. She was confident I was going to get something even though I was not so sure because I had practically no credit.
Maria got me driving out same day with a 36k mileage 2014 Jeep Cherokee!!! Omg! I could not believe my eyes. I still can't believe it. If you are shopping for a car, save yourself the headache and look for Maria at Star Nissan. Same day credit approval, for real!!!
I had a great buying experience at Star Nissan. They had great selection. Our salesperson gave thorough answers and was patient. I didn’t feel like they were hiding anything. The financing process was fast and smooth and they gave me a great deal. Very happy!
I came into Infiniti of Clarendon Hills looking for something new, and a break from the Lexuses and Acura???s I had previously driven. I met Bill who showed me the new QX50. It looked good, drove great, and has the most comfortable drivers seat I???ve come across. Bill is a pro who helped me get a good deal on a brand new vehicle. I???ve bought over 40 cars for family over the last 35 years, I???d recommend the QX 50 and Bill highly.
Best value luxury SUV
by Natalie from Oak Hills, California
May 5, 2018
I love the luxurious comfort for long distance drives and the MPG is 20-27! Since I got it used I didn’t have to pay extra for the 3 upgraded packages or take a big hit on the depreciation of driving it off the lot. I expect to have this car for many years and family adventures to come.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We live far away so starting with Gary emailing me back and forth on making sure the car was in the lot and responding quickly to the questions I had. To upon arrival, Bauti was a wealth of information on the car I was interested in! The entire staff was welcoming and informative. They have promised a list of items that will be taken care of at a different time as I was particular about some scratches/stains on the car. Keep in mind this was a used car I was looking at so there was bound to be some scratches. They assured me they will fix those so my used car will look brand new! I have no doubt they will follow thru on their word. Bauti was so kind and patient thru out the whole buying experience. He is such a great person who truly cares that the purchase is right for the person buying. His patient personality was a win win for my endless questions! Garrett in finance was professional, genuine and a great overall person to work with! Our last car buying experience was a nighmare. This one was flawless, quick and overall a fantastic experience! Would highly recommend this dealer to any of our friends, family or anyone looking to purchase a new or used car!
by danaxray from Columbus, Ga
April 18, 2018
This car had what we wanted. Comfort, technology and 3 rd row seats. We really enjoy it. It’s pretty roomy... my son is 6’3 and fits him comfortably.
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
Took a little long to buy the vehicle. Jim was very nice and funny. Trevor was respectful and very polite. They made the process very easy for me and my wife. Thinking about going back for a vehicle for my niece. Ask for Trevor or Jim Wheeler(there are two jim's there).
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Had a great experience at Infiniti Naperville and will recommend this dealership to friends and family. Paperwork was prepared and ready before I arrived at the dealership and was a smooth process.
Get this CAR !
by Jax3971 from Lexington Ky
March 10, 2018
Words leave me you need to drive and seriously think about getting yourself in this car. Outstanding great value
So next time you’re looking for a great suv here it us
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