I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Tonya J. from Greeneville, TN
January 23, 2019
This car is so comfortable! The seats are adjustable in many ways, my favorite being the lumbar support. It also accommodates my 6'6" fiance, with plenty of room for extra passengers. We love the dual climate control, no more arguing over the heat. The QX60 handles well and the V6 offers plenty of power to pass on a hill while maintaining a smooth, comfortable ride. It feels more expensive than it is.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
I Love My QX60!
by SuzInTX from Austin, TX
November 29, 2018
The QX60 is the perfect combination of performance and comfort. My children love the entertainment package and their 2nd row heated seats. Every feature is well thought out and perfect for my family, not to mention the conveniences for the driver along with good gas mileage!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best car I have ever owned!
by Snowyfresh from Miami
November 18, 2018
This car meets all my needs and more!
It is an elegant and sporty looking car. Great for me and all my family members!!
My children and dogs love the car!!
Purchased a 2016 Infinity QX60 and very impressed with the quality and overall workmanship of the vehicle. Ross an exceptional sales person and made me feel at ease going through the process of this purchase. During my research of recondition titles it was difficult finding leaning institutes that would provide the necessary financing but Ross was very helpful there. I would recommend an extended warranty for peace of mind. Overall experience GREAT!!! And I plan to go back for the wife.
by WA from Dearborn MI
November 9, 2018
I’m currently leasing this car since 2017. I leased 2014 for 3 years and I had no problem whatsoever. Both cars were fully loaded and they were the least expensive compared to other brands.
However The one I’m currently leasing is giving a problem with adaptive cruise control especially when I drive it for long hours. I take a trip every year from Michigan to New York and the adaptive cruise control keep saying malfunction check the owner manual. This problem I never had with the 2014. The second thing is that infinity need to update its interior. 6 to 7 years ago infiniti has the best looking interior but not anymore. Having said that I still recommend this car as long as it’s still the least expensive one to lease
David C. at the dealership was great to work with. Paperwork was easy being from out of state. Very helpful and didn’t hesitate to fix an issue I had by reimbursement for the repair. The work looks really good. If all rebuilts were like this one, I’d never buy another!
Super fun car! Love it!
by Hooopie from Mpls, MN
October 11, 2018
This is a super fun car to drive. Looks great inside and out. Super awesome styling! Love how the auto headlights follow the rode. Auto drive is awesome on the freeway!
Everyone asks me about it! Wont have another car besides Infiniti!
Had a flat tire and was in the Ft Washington area visiting during the Holidays from out of town. They did an amazing job coordinating with my dealership in NYC and locating my Tire Insurance plan in order to ensure I got processed correctly and didn't have to pay out of pocket for changing my Tires. Great run dealership! I would recommend.
by ismail from Chicago
August 3, 2018
Until buying I check it.Read reviews every body gave it 5 stars.When I test drove I loved it.
After that I recommended to my all friends.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very comfortable ride
by Chad from Ellijay, GA
August 2, 2018
This auto is very smooth, handles well, and has plenty of power for the great gas mileage. It could use a larger screen on the inside for parking guidance.
I have bought 15 new cars in my life this was the best experience and easest salesman Mike b at Sheridan Nissan is a no play type guy if he can't do it no one can thanks Mike love my car
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