I am always a bit leary when purchasing a used car let alone from smaller dealers but Landmark completely blew me away with their customer support. After purchasing a used Audi there was a problem with the brakes. Not only did the owner work with me to fix the problem he paid for the repairs when he didn’t have to. You will be pleased with Landmark in every way!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by FULKNER INNFI OF WILLOW GROVE from WILLOW GROVE, PA
October 5, 2018
THE SERVICE PROVIDED WAS GREAT
THE PRICE WAS RIGHT FAIR AND HONEST
I RECEIVED FAVOR DURING THE TRANSACTION
SALES MAN AND MANAGER WAS WONDERFUL, AND THEY DID EEVERYTHING TO HELP ME GET THIS VEHICLE WITH OUT A LOAN FROM THE BANK (WHICH WAS MY REQUEST)
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I've purchased 5 cars from this dealership, first when it was Rosens and now that it is Faulkners It took some negotiation, but I couldn't be more pleased with the deal or the car. My salesman, Joe Evangelista, bent over backwards to put me behind the wheel of exactly the car I wanted. I had actually put down a deposit on a white, '18 Q50S Red Sport. The next morning, they got their first delivery of "19's and he called immediately that he now has a blue Red Sport with even more options at the same cost. WooHoo. They are the best, and I say that after trying to deal with 3 other shops.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Purchased a 2016 Infinity QX60 and very impressed with the quality and overall workmanship of the vehicle. Ross an exceptional sales person and made me feel at ease going through the process of this purchase. During my research of recondition titles it was difficult finding leaning institutes that would provide the necessary financing but Ross was very helpful there. I would recommend an extended warranty for peace of mind. Overall experience GREAT!!! And I plan to go back for the wife.
We came to purchase a used car. The vehicle was CLEAN and totally as advertised. Our salesman, Burton, was ultra friendly and made us feel at home. Paul did such a great job - financing was a snap. Neither my wife nor I have had a better time buying a car. We would highly recommend this dealership to anyone interested in buying a quality vehicle.
The sales team at Infiniti of Ardmore are knowledgeable, honest, experienced, and welcoming!! My car buying experience far exceeded my expectations. They took a wish list and found me the perfect car for me and my family in our price range. Tirrell and Lane are a great team. Hands down...this is the best dealership in the Philadelphia area!!
I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
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