As usual, my visit to Passport Infiniti, Alexandria, VA; for car service was above reproach. My service representative, Mr. Gary Drummond, always treats me like family on every visit. He's continually concerned with my comfort and quick in and out quality service.
If you haven't experienced the Passport Infiniti Vehicle Service Team, do so today!
Passport infinity is the best place to get your cars or trucks fixed. Customers service outstanding, they also take great care of your car or truck. Their service writers are wonderful and there part department guys are magnificent. Everyone in the dealership knows how to treat their customers. For the technicians, I don't know what else to say, because these guys really really know their jobs, their just wonderful people.
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
by Sherry “Karima” No Longer A “BMW” fan from Fort Washington,Md
November 21, 2018
The best customer service ever!! You know the Salesperson which was Duane Mcrae has done his job when you walk into a dealership with no real intention of buying a car and leave with brand new 2019 QX50 !!
Information given about the infinity and my options yet no pressure was very impressive.
They’re teamwork was genuine. I met so many of the sales team and everyone made me feel so welcomed with a hello we’re here to give you great friendly service. No hard sales pitch only an abundance of information which was the deciding factor to purchase my new 2019 QX50 Let me mention just a few of the staff that were so down to earth yet professionalism at it’s best. Duane my Sales Advisor, Anthony Boo who walked me through everything I needed to know about the many features my new car offers, these two gentlemen were with me, checking on me through the entire process .
Last there is Esa, the General Manger, who said he would take care of things and not to worry. He was good on his word, he worked with the finance putting me in the new car of my CHOICE! I know this review might seem long but there aren’t enough adjectives to decribe my experience with Infinity of Suitland. Thank you! Looking forward to the same quality of service from your Customer Care Department.⭐️⭐️⭐️⭐️⭐️
Went in seeing they have a lot of specials for the holidays. Called and talked with Simon to test drive a new QX50. Showed up the next day at our time and he had the car ready to go. Took it for a test drive and talked me through the options and what made the car stand out from others. Talked with him and Moses about a deal and they worked with me over Thanksgiving to get the deal I felt comfortable with. No pressure and very friendly. I would for sure recommend Simon and Moses to friends and family!
Just Bought a Mercedes from Jim coleman . I had to travel from Plattsburgh NY. But the salesman Kirk Saraydaroglu made it very easy for us. Love the car. As good as was promised. Buying experience was excellent. Other manager also made the process very easy and quick. will recommend this dealership
I recently was in shopping for a new car. I found the experience satisfying and very unlike other car buying experiences in that it was so positive. I met with both the General Manager and Amhad. They were polite, professional and made the process a pleasant one. I will not hesitate to buy from this dealership again!
Both my wife and I enjoyed the whole car buying process at Jim Coleman infiniti. I originally exchanged emails with Kirk Saraydaroglu. He was very nice and patient to explain and answer all of my questions. We finally went to the dealer over the weekend and got the car. No pressure whatsoever! It went exactly the way we expected. Fred the finance person was very nice, also. Promised them to go back when I buy my infinity... Highly recommend!
After visiting many other dealerships in the area, I found Jim Coleman Infiniti in Bethesda to be an excellent place to buy a car. Ahmad was extremely informative of the model I had chosen and was open about the car, history etc. The purchase of the vehicle was a very smooth transaction, I couldn't have been happier! Also, there was a hurdle in the delivery of the vehicle as I am about an hour from the dealership. Ahmad and another co-worker volunteered to follow me home with the purchased vehicle and an additional car so I wouldn't have to drive back to Bethesda! Ahmad went above and beyond to make my purchase exceptional! Thank you!!!
My car buying experience at the Infiniti of Silver Spring was exceptional. The sales person (Mike Goldring) greeted me in such a friendly and professional manner. I previously visited other Infiniti dealerships, but none of them impressed me more than Infiniti of Silver Spring. My salesperson was able to acomodate my request, and I am very pleased with my new 2016 QX60. I feel as though I am driving in a luxurious vehicle. Unlike other Infiniti dealerships, I receive a free car hand washing at any time. If you are seeking to purchase a new or leased vehicle, I recommend that you visit Infiniti of Silver Spring, and experience the quality customer service .
Let me first say thanks to my sales consultant Ahmad Hanif and your dealership for making this THE most pleasurable buying experience in my life. I appreciated the knowledge you brought to the table in the Infiniti models and for overall making me feel like a "preferred customer" despite my credit. I cannot thank you enough. My ride home was great despite the traffic. I will be sure to pass on your card to those I know because you really restored my faith in salesmen. Thank you!!!
We had a great experience buying a brand new Infiniti. Chuck Wanderwall and the rest of his team were great to work with us and led us to the best car at the right price. Overall, they were very professional and courteous and my experience was fantastic. I look forward to the best service experience as well with Sheehy!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.