Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
I have always hated buying a new car; the entire process....but not this time!! We had been researching cars for the last 6 months or so and had it narrowed down to a few luxury and non-luxury brands. End of day, we drove two luxury vehicles and loved both but liked what Infiniti had to offer in a third row mid-size suv. I also know how much my friends liked not only the cars but the dealership. The process was super simple and painless. I enjoyed not spending all day doing paperwork. The Team was even great with my daughter and included her in the process and helped give her something to do while we waited. Thank you for everything!
Chris and your group at Infiniti have continued to provide excellent customer service, to me as a customer. I was not aware you all were also in the extermination business. Thanks for all that you provided.
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