Testimonial for Rickenbaugh Infinity
March 3, 2016
My husband and I are just so Impressed with Rickenbaugh Infinity. We were set on buying a car at a different dealership, the papers were all done and the loan was set, they just needed signatures. We decided on a whim to stop off at Rickenbaugh Infinity. It was conveniently located right off the highway on our way home. WOW the customer service WOW is it great. Dan Mull he is exceptional, I like how he drove for the first test drive, I'm not sure about you but I am always afraid to really step on the gas or test the breaks to see how well they work. Dan mull really new the car to, he answered all of our questions right down to the T. We purchased our QX50, because well we would be a fool not to with the drivers assistance it offers, the tight trim package, the IBA, and my favorite the full 360 camera for easy tight parking. Did I tell you the great take off speed it offers for that car that won't let you over. After purchasing my car, this is the real test, how the dealership treats you after you've purchased the car. I had some electrical defects with the car, well I tell you what they shocked me again with how great their customer service is. They gave me a loaner, took care of my car within a couple of days. They DIDN'T give me a hard time and the kids got great snacks when we picked it up. I really feel like I'm at home when I go to Rickenbaugh. It really feels like a family their. One more thing they did such a great job detailing my car and washing it. Thanks a bunch Dan Mull (Sales), Stephen Palko (Service). This was the best purchase I've ever made. I would recommend them and have recommended them to all my friends, family, and neighbors.