Made an appointment at another dealership for a lube and oil, other dealership took 20 minutes before they even greeted me for my appointment, then gave me a ridiculous quote for an oil change. Said thanks for waiting my time and hauled over to Coulter Infiniti. I apologized for just dropping in and asked if it was possible to get an oil change done that day. Scott said sure and squeezed me in, said it would be an hour and a half to 2 hours. By the time I was done talking with him my car was in the air, and was completed just shy of an hour, including the wash. I appreciate the service greatly and will return, with an appointment of course.
by BPayne from Trussville, AL
November 24, 2018
The QX60 is an excellent family car. It is comfortable and roomy, while remaining high end and luxurious at the same time. The third row has more room than most.
My service experience was excellent. Aaron Zemko was my Rep and he handled the entire process very professionally. From ordering the parts for my G35 to getting everything needed. I am very satisfied that the work was done properly and professionally. As always you guys shine !!!
Awesome SUV 3 row glad I bought it
by Alan go dubs from Watsonville,CA
November 5, 2018
Super happy I bought this amazing SUV. I test drove all competitive vehicles and chose this over them all and glad I did. I considered an Audi Q7 but this was $15k less expensive.
IF I COULD GIVE 10 STARS I WOULD!!! THANK YOU THANK YOU THANK YOU! I'm the girl that gets hives just THINKING about a car deal... my salesman was accommodating, super professional, handled a lot via email, and was prepared and ready when I got to the dealership. I was in and out with my brand new Q60 in 23 minutes. I had an "mishap" with the leather on my passenger side door (dog crate edge meets leather and creates HOLE) Coulter Infiniti totally accommodated me and resolved within 2 hours. So grateful and cannot say enough! THE ONLY place I would ever consider buying an Infiniti! THANK YOU!
Very reliable and also extremely comfortable!
by Louie McDonald from Pineville, La
October 5, 2018
This car is what we've worked towards all our life. It is very nice and luxurious, rides so well, and we absolutely love the value with all the amenities!
Coulter Infinity in Mesa I???ve had really bad luck with dealerships here in Arizona. I've dealt with quite a few dealerships that were dishonest and they didn???t value their customers. I am dealing with a brand new car that is turning out to be another lemon. I had to do some research and take my Infiniti to another dealership to get some honest work done. I discovered Coulter Infiniti in Mesa. I have to say wow, they actually treating me like a customer and a human being. They did everything I ask them to do and they did their best to fix my car. They kept me up-to-date, they gave me a loaner car. I have to tell you the experience was absolutely amazing. I love the fact that Coulter is family-owned. They made me feel like they cared. I say whatever works. LOL I???m not exaggerating when I say Coulter Infiniti in Mesa has restored my faith in dealerships. That is so big for me especially when we live in a world of so much dishonesty. So go buy a car from Coulter Infiniti in Mesa and they will treat you like a person that just spend their hard-earned money on a car. You have no idea what you have done for me. Thank you Coulter Infiniti in Mesa
Has all the latest gagets.
by Superdad144 from Broadalbin,NY
September 29, 2018
Very user friendly ,This car also has lane assist back up camera side view camera it is the limited addition so does have the padded doors the videos for the grandchildren the only thing does not have as a towbar onto it.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
New car purchase
by Mok from Orland Park
July 20, 2018
This vehicle has very comfortable seating, including third row. It has a nice sleek design and comes with several great technology options. The cars reputation for performance and reliability is excellent.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Perfect Family Vehicle
by Luds from Chandler, AZ
May 23, 2018
This is my favorite vehicle. Just the right size to drive my kids and their friends around. My QX60 is very comfortable and we love the sound system.
Greg has always been so easy to work with and always finds a way to fit me into his schedule. He goes over everything with me and I always have my car back within the time promised. Right as you pull up someone is there to help you. Always great service with Greg at Infiniti of Peoria!
Smooth driving SUV
by vaz from PORTER RANCH
December 11, 2018
This drives more like a car than a SUV. Love the inside. and outside. The car cameras are great but can be confusing when multiple views are on. Otherwise the car has been wonderful so far.
We took our 2014 Infiniti QX70 to a specialty Japanese Auto Repair shop to diagnose and repair a complicated power issue. After 3 weeks, 4 trips and 2 inaccurate diagnoses, and over $750 in bills for a car that still did not work, we were told that it would cost another $4600 to correct the problem (with $4000 of that money being in a single part cost). We brought the QX70 to Coulter Infiniti for a second opinion. Coulter had the problem diagnosed in just a few days, and quoted us less than half of what the other shop was asking. And that $4000 part? It was $1600 when you get it from Coulter. Needless to say, we will be bringing our Inifitis to Coulter from this point forward.
My car was a little short of the milestone required for the next service interval but a chat with Aaron produced a scheduled visit for routine maintenance to avoid a large overrun following a vacation trip of about 5000 miles. I was taken in on time and got my car back in a timely manner all serviced and washed. There was no evidence that anyone had been in my car due to the protection they use on the seats and floor.
I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
I purchased a used Honda from Bill Luke Tempe. My sales person was Jorge Diaz an awesome person and my finance person was Janet Sandler they both was very patient and worked within my budget they made my car buying experience unbelievable no pressure, no stress!
Bill Luke have an awesome staff everyone made me and my family feel welcome and wanted to help!
I will recommend Bill Luke Tempe to everyone!
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