I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
Vlad and his team at Lupient were excellent to work with!! I was very happy with the buying experience...even on a busy Saturday morning. Everybody was available and eager to address any and all questions that I had. Love the car!!
I worked with Sandy for my second time in getting a new car. She worked on my behalf to get exactly what I wanted. She helped me with end of lease turn in insuring there were no surprises.
Sandy made the whole experience easy and seamless-exactly as it should be!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
by firstname.lastname@example.org from DealerRater.com
October 29, 2018
Our salesman Dave Mrozek at Luther Infinity made a challenging budget/wish list obstucale result in a good & responsible buying experience. Every time there was a question raised his response was knowledgeable and professional. We were never made to feel uncomfortable or pressured throughout the process. He is the standard of a knowledgeable professional that will help you find the right car for you. Charlie & Susan Danielson 2019 QX50
Working with Taylor, at Luther INFINITI of Bloomington, was a pleasure. We stopped in one afternoon to test drive the new QX60. Taylor shared with us current used inventory on the lot, and the new vehicles available. Taylor explained all the options and the available purchase incentives. After a few days we returned and purchased a new 2018 QX60. The entire sale was seamless and trouble free. We hope to do business again some time down the road!
Have been customer for 25 years and never been disappointed . Have been treated like family and had the same associates to work with the whole time. Craig, Curt, and Rudy have been great to work with and all the other staff treat us great as well. From our first Infinity J30 to todays QX50 we have had almost no issues with any of their cars/suv's and would highly recommend the dealership and especially Craig and Curt to anyone looking to buy a terrific product.
I had to haggle a bit to get the price I wanted, however, my overall experience at Luther Infiniti of Bloomington was very positive. Everybody I worked with was very friendly, helpful and product knowledgeable. I am a repeat Infiniti buyer at that store and also have all service on the vehicles done there. Compared to many other auto dealers (nightmare), Luther Infiniti is a pleasant experience.
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