The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++
I initially found the car here on cars.com and was contracted by Andrew Weiss who works for Dreyer and Reinbold. From start to finish it couldn't have been an easier experience. He wasn't pushy or rude but very friendly and informative, answering any questions I had. I would 100% recommend both this dealership and Andrew.
Purchased a used Honda Pilot. We had a great experience and we’re out the door with our new car in no time. Price of the car was competitive and they did a great job cleaning it up. Mark and Josh were knowledgeable, helpful and thorough.
Been driving Infinitis for 20 years, sedans and SUVs. Great performance and comfort and never had any mechanical issues. At one point, my wife and I were putting 40,000 miles per year on our two Infinitis. Andrew Weiss at Dreyer & Reinbold has been great to work with, have bought our last three cars from him. Highly recommend this salesman and dealership to anyone looking for a new car.
I bought a used ToyotaHighlander from Dreyer & Reinbold. I drove 2 hours to check out the car I first saw on cars.Com. I figured if it was an Infiniti dealership they wouldn't be selling junk. Let me tell you, it was a first class experience. Andrew is great to work with. (I read other reviews praising him, and I concur) I got a top quality, 1 owner car, priced very competitively. And whoever detailed this car should get a medal. I'm picky, and this car was immaculate, trust me I went back over it with a fine tooth comb when I got home. Great job all!
I love my new Infinity QX60. Tom, our sales agent, was helpful and knowledgeable. Everyone that I encountered had a smile on their face and went out of their way to make sure I was happy and well taken care of.
Josette and the staff at Infiniti helped make our experience a positive one. They were professional, friendly and I didn???t feel pressured to buy. Honestly, I was only going to test drive and then look at other brands, but the vehicle felt great and we were able to make the deal. Thanks Josette and Staff at Infinit of Birmingham for making this such a painless experience. thank you for making our time at Infinit comfortable and helping us to feel welcome there.
Great product (Q50 Sport) and great people! Barry the sales person was great and did not pressure me at all. The General Manager was also great and treated me with great respect. They really appreciated my business and I am looking to buy another car there in the near future.
DRIVING MY THIRD CAR I'VE PURCHASED FROM THIS DEALERSHIP. EXCELLENT SERVICE BOTH ON THE SALES AND SERVICE.
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