Joe, Todd, Ann, Pam, Liz and John make up a fantastic team of service advisors. I have been doing business with them for 8 plus years. I can???t say enough good things about how I???ve been treated here. I wouldn???t go anywhere else to service my Infiniti.
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
John Dilieto went above and beyond to satisfy my service experience. I will lease or buy another Infiniti from Circle Infiniti because of him. He was polite and answered all of my questions professionally and with a smile..
Extania Olivo and staff members were all super professional and helpful as well. Extania, definitely helped out a great deal on my car purchase... John and Vlad B were also very helpful as well... I can honestly say I had a great experience at this dealership. Definitely will continue to do business here in the future! Thanks Antonio Ortiz..
I just leased my 5th car from Ray Catena's dealerships, 3rd from Edison Infiniti. Bob Bruno continues to provide awesome service in a low pressure environment. I returned my 2015 QX60 just lease another one and the transaction was painless. Most was done over the phone so by the time I got to the dealership all I needed to do was sign and drive away. The numbers were exactly what was discussed and they remain a consistent pleasure to deal with!
The staff always greats you with a smile. Pleasure to deal with. Promised truck back in the time they said. Service consultant Joseph Nszzaro always goes beyond. He updates you periodically and is a pleasure to deal worth.
we had an exceptional experience with Ray catina from start to finish! I dealt with the general manager Joe scribellito and sales rep Tom Accatatta who provided professional and courteous service. all around top of the line service where everything that was promised was delivered. I would absolutely recommend this dealer to anyone in the market looking for a new vehicle. I will definitely be returning to Ray Catina.
All my experiences have been excellent. I do some service items myself, and I use Circle for the rest. Their technicians are great with the service being performed and they also have keen eyes when doing the multi-point inspection. Occasionally I wait for the service and take advantage of the nicely appointed waiting area. Most recent experience, we worked through an issue that also involved Infiniti Consumer Affairs. All sides came to an agreement on resolution, and I do appreciate the accommodation made. The overall repair took 3 trips: the first was an attempt to do the repair to the car as-is. The second required a redo, they received a bad part. The third time was the charm. Each time, they provided me a loaner, and cleaned the car before pickup. Those convenience actions are big differentiators for me.
very attentive to your specific need at the time of service
by billy from DealerRater.com
November 25, 2018
I have dealt with many dealerships over my life [nissan/acura/mercedes/pontiac/oldsmobile/bmw/private]and this by far was the best.Especially my service advisor Joseph Nazzaro.He went above and beyond what I would expect from a dealership.What was surprising was Mr. Nazzaro was more concerned about my schedule and not other outside occurrences.He was very attentive to address the exact problem at hand and scheduled the proper people to fix the problem in avery timely fashion.Also if Mr.Nazzaro wasn't there Pam Crisfulli would actually answer the phone or call me right back to address the situation.They work extremely well together.I also can't leave out Steve Thieme who was the best salesman I have ever dealt with.This is my fist review i have ever written.I typically wouldn't [waste my time] especially on thanksgiving but the three people I spoke of are exceptional people and deserve a lot of credit.
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