We had a wonderful experience with our Saleman = Josias Maduro. He is a fine salesman and very polite and shows great standards of professionalism. I would highly recommend Josias to my colleagues and friends who are seeking to purchase a vehicle. He has outstanding and Infiniti is fortunate to have a salesman with his qualities working for them.
I have leased with Nissan in the past and switched over to Infiniti. The staff made the transition smooth and enjoyable. They answered all my questions and were easily accessible whenever I needed assistance. Highly recommend!
After having a bad experience at Infiniti of Lynbrook ( see my review) I called Manhasset and spoke with Vin, gave him all the details of what I wanted, and agreed on the price and when to pick up the car. I arrived at the appointed time and was introduced by vin to Jerry C., who took over at that point. I got to test-drive the car I was going to buy, signed all the paperwork, and about an hour later was out the door with my new 2019 Qx50. Jerry took his time, even stayed after closing time to show me all the details and even called the next day to inquire as to how I had made it home. This is my fourth Infiniti and I can tell you, this is real service !!
The customer experience is unmatched, the service and advisors are very attentive and helpful. They do everything to make you feel at ease about leaving your vehicle for service with them and if they have a mishap they make it right. They really show they want your business and will go the extra mile to get it with their customer service.
Had a great experience with Infiniti of Manhasset. Our sales person Shaun Banks and sales manager Paul Dapontes went above and beyond to help us find the perfect car. The Q50 rd sport is an amazing car. We love it!! Thanks Shaun and Paul for everything. If you are looking for a car, we highly recommend going to Infiniti of Manhasset and ask for Shaun and Paul!! Thanks again!!???
I was referred to Jasmine by my friend. It was A pleasure working with Jasmine. Jasmine was very patient and professional and worked tirelessly to find the best deal for me. After a few months of constant communication and waiting for the right time, Jasmine was able to get me into a vehicle of my interest! I difeintely recommend you work with Jasmine!
The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
Best experience working with staff at this dealership!
by TeeTime from DealerRater.com
December 4, 2018
Overall experience at dealership: EXCELLENCE, KNOWLEDGEABLE STAFF & ATTENTIVE !!!!! I found the car (QX50) on Thurs. emailed Edgar and quickly responded indicating that they could do the deal at a better price than others. Afterwards, i submitted the required doc's to begin the paperwork with David. The entire process was seamless and response time was so prompt that they had the car prepped and ready for me to pickup the next day, Fri. I've already passed along their contact info to friends that are looking to get into new vehicles this month!
Claudia from Infiniti of Bayside is amazing. She was very helpful and knowledgeable about every question I asked her. The entire experience was very inviting and comfortable. She explained all my options and I felt very good with my decision to purchase a car from her. The finance manager Mike was great as well. He made me feel comfortable discussing my financial options without feeling pressured as well as giving me valuable advice that I will carry with from here on out. I would recommend everyone I know and everyone I don???t know to purchase a car from Claudia. I would give them 10 stars if I could.
Claudia Pacheco was very helpful with all the questions and help that I needed. Very organized. Will definitely be back to her with anything needed. Follow her on Instagram as @mscardealerlife. I also serviced my vehicle here with Angelo and he is very helpful.
I want to start of first by saying Micheal Browne is a very professional person as the Gm, I dealt with him in getting my Q50 Redsport 400. He is very friendly and kind, he took care of me and guided me every step of the way, the price was good especially for the car im driving, Him and his team are great and will answer your questions step by step. Micheal thank you again im happy with my new Redsport. I recommend this dealership
David and the rest of the dealership staff were very nice and friendly, very neat and organized dealership. David got me the deal I was looking for and he made my leasing experience very easy and pleasant. I would highly recommend David and this dealership!
Excellent and knowledgeable staff. Noelle, Edgar and Luis made the leasing experience extremely easy. Prices are very competitive. Showroom could use improvement as it is too small for the amount of volume they do.
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