Used 2020 INFINITI QX60 for Sale in Niles, IL

Berman Nissan is the best dealership ever. Everyone is always so nice. I love servicing my car there. sara kaplanovice truly makes the serivce experience worth it, specially she’s able to speak Chinese that makes us feeling comfortable and helpful.

I was visiting a friend in Libertyville when an error ( check engine ) light went on, and I decided to stop at Gregory Infiniti to see if they could see what the issue was before driving my almost new Q50 back home - a drive of around 60 miles. The service team very quickly got into the issue and gave ma terrific info about what was ( mostly not ) happening. They reset the error message code, and even offered to wash my car before sending me one my way.....and didn't charge anything for this! I'd give them a higher rating if I could!

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I recently purchased an Infiniti Q50 from Infiniti of Clarendon Hills. Bill Mullarkey was my sales representative. I must say it was a great experience! Here are the highlights of my purchase process: *No-pressure, didn't feel rushed *Trustworthy *Bill listened to me *Quick and painless ???Bill made the process easy *Quick and clear communication *No games *Final price was exactly as negotiated *Professional and polite treatment by Bill *Bill went above & beyond ??? locating my Q50, delivering, and staying after hours to complete my transaction. I would highly recommend this Infiniti of Claredon Hills and Bill Mullarkey. I look forward to purchasing my next car from Bill. Ray LaMantia

I'm not from the area and had reason to believe that I had a slow leak in a tire. Since my QX60 is only a year old and a lease from another dealership, I called Gregory Infiniti. They were so nice and reassuring. They got me in right away and were able to expedite checking my car because I was on a tight schedule. One particular service agent, with the last name Figeroa (we were discussing the street in downtown LA with that name), was wonderful! After checking my car, he even rode with me to see if the noise I heard was reproduced. Even though they did not find anything wrong (the noise was attributed to possibly having a rock wedged in the tred of the tire--it sounded just like when I ran over a piece of metal and shredded my tire) and I, therefore, did not pay the dealership anything, they were so thorough and courteous! Our family always buys Infiniti--the product and service are awesome! This dealership deserves kudos for providing amazing service! Thank you.

Michael Hargett was courteous, professional and effective. Keith You shouldn't require a minimum # of words so I am just filling in. xxxx xxxx xxx

Excellent customer service from service manager Jeff and service advisor Michael. Highly recommend! I am a repeat customer and will continue to be! Was advised of recommended service items.

These folks are the best, honest, fair and always friendly. All our cars get maintained here. The prices for maintenance work are comparable to non dealer locations

Although my wife has been getting her car serviced here for almost 10 years, I started out my search using TrueCar through my employee benefit hub. I was contacted by several dealers, Infiniti of CH was just one of them. They didn't come in the lowest with their pricing initially, but since my wife had a favorable experience with their service department, I decided to deal with them first in person. Email communication was prompt and straightforward with Nina. I took the day off planning on test driving the Q50 Sport and Red Sport. Upon arriving at the dealership I noticed how nice and well maintained it was. We were introduced to Jeff, our salesperson. He was very personable and seemed very knowledgable of the cars. I've had previous buying experiences where I knew more about the car I was purchasing than the employees. Not so with Jeff. He ran through the differences in features and performance with the two cars I was considering (never really considered the Sport but I wanted to compare the two.) The test drive was great. Jeff let my wife and I go out on our own and he insisted we take as long as we want. "Don't come back in 5 minutes." We took full advantage of this with both cars and it allowed us to really compare the performance. After deciding on the Red Sport 400, it was time to talk numbers. Jeff never made me feel pressured. I was expecting several back and forth negotiations, but really, he just said, "what's the price you're looking for." We told him if you hit this price we'll take it today. He showed it to his sales manager and that was it. No fuss, no making it seem like I was taking food off his table. Financing was also a breeze. Jacob, the finance manager never pressured me into any extended warranties or extras. I did purchase tire and wheel protection, which came with a bunch of extras, because of the cost of the run flats and the 19" wheels. I've had this protection before on my other vehicles and they've paid for themselves. He knocked down the price on it so, why not? But the no pressure selling extended warranties was appreciated. Jacob even said, Infiniti has a great warranty so maybe take a look at this as the factory warranty runs out. After the ink dried on the deal, we walked out the the service bay where Andreas gave me a run down of the car's features. I'm not quite sure what his full role in the business is, but he seemed knowledgable of both the cars features and potential customization opportunities. He gave me a great price on tinting the windows, plus, gave me some info on mods that will up the performance and looks while keeping the warranty. I've only had the car a few days, but if my wife's experience of a decade with this dealership is what I can expect, I'll have no regrets on this purchase.

I began this year of 2018 with the intention of trading my current vehicle - a 2005 Nissan Murano SL - which was beginning to require more maintenance, more frequently than I wanted. I went to another Nissan dealer but they were unable to get it done. After viewing the vehicle on the Infiniti website and sending an email I got a response from Gary who followed through - like any good salesman should. When I went to the dealership my salesman, Hani, was very helpful, thorough, and confident we could get a deal done. There was no pressure, just a willingness to work with me and where others couldn't, this dealership came through! I am very pleased!

They delivered exactly what they promised. Best kind of service in my book. My car was in and out in a timely manner. I will be bringing my vehicle back here for service in the future.

I was very impressed with my Service Consultant. Michael Hargrett was kind and personable. He made me feel confident that my car will be serviced to my expectations and I shall return. I like the fact that my car was returned to me washed and even the floor mats were cleanl

The service team took great care of me and my car is running great! Thank you!

After having an inferior experience with a Jeep vehicle & their subsequent customer service, I landed at Gregory Infiniti to purchase a new 2017 QX50. I had done my homework & was looking for a trouble free, reliable vehicle. All the staff I came in contact with during this experience were amazing & I am thrilled with my purchase. I’m looking forward to a great relationship with this dealer maintaining this quality vehicle! Thanks to Gregory Infiniti!

I came into Infiniti of Clarendon Hills looking for something new, and a break from the Lexuses and Acura???s I had previously driven. I met Bill who showed me the new QX50. It looked good, drove great, and has the most comfortable drivers seat I???ve come across. Bill is a pro who helped me get a good deal on a brand new vehicle. I???ve bought over 40 cars for family over the last 35 years, I???d recommend the QX 50 and Bill highly.

We has been researching and shopping for a car for several weeks as my old car met it's fate when a tree fell on it. It was totaled! Needless to say, I was devastated because I loved that car (infiniti fx35) and had not had it for that long. The folks at the Infiniti of Clarendon Hills helped us out tremendously. The professionalism and honesty of Steven Johnson was refreshing as we had met with several car salesmen and were just simply burned out from the sales pitch we had already been subjected to. He worked tirelessly to assure that we were happy and we indeed are with him and the others who helped make the purchase happen. If you are looking for an infiniti, I highly suggest you start here with your search. We wish we had. Thanks to Steven and all of those that helped with my QX60 purchase!!

Sometimes things in life shift your priorities and you need to make adjustments. My wife and I had a 2015 Chevy Silverado we purchased to tow the toys around our lake house. We are no longer planning on keeping the lake house and with that we will no longer have a need for such a large vehicle. Over dinner my wife and I decided we should look into purchasing a more practical vehicle for our current and future family needs. We browsed the internet seeking what car will give us the best bang for our buck. On Sat February 24, 2018 my wife and I set out on our way to find our next vehicle. Our first stop was CarMax to have the truck appraised, and then we walked into Infiniti of Naperville. We were not looking forward to another car buying experience. The receptionist greeted us cordially, and paged for an available sales associate. We were introduced to Adam Murczek, where he ever so politely introduced himself to my wife first then to me. Thank you for being a gentleman to my wife. From that moment our experience changed.... We told Adam we wanted a Certified Pre Owned 2017 Infiniti QX60. He asked us what we knew about the vehicle and I said "nothing", at that moment his face lite up. You knew he was passionate about what he did, and that certainly showed through the amount of knowledge that he provided on the vehicle both in the showroom and on our test drive. After our test drive, we went back to discuss numbers and have our truck appraised by Infiniti. We had questions regarding leasing a Qx60 vs buying. We were introduced to the used car manager Jim Kalcic, who explained why we should lease or buy a vehicle. My wife and I crunched the numbers to see what would make sense, and Jim waited patiently to make sure if we had any questions they answered and to make sure our decision was the right one for us, and not what made the dealer the most money. We decided to proceed with the purchase of the 2017 QX60. Adam was very straight forward and honest with us, as he said I have a little wiggle room I do not have $5,000 to knock off of the vehicle. We met at a price that both parties agreed on. Of note, they beat CarMax???s appraisal on our truck. The experience did not stop there. After signing some documents we went to the finance office where we were assisted by Sean Pelkey. Super easy and seamless process, on a docupad. Sean did not pressure us with any of your ???typical??? finance products, but instead he showed us why we might find value in some of the products. Thank You Sean we shared some good laughs too. I would like to thank all of you gentleman who helped and assisted us in this car buying experience. Lastly, Adam you stand out of the crowd of your ???typical car salesman.??? You are genuine and truly have a passion for what you do every day. I have once been on your side of the desk and it can get frustrating, outside of the longer hours that are put into your job while being away from your family. Your character and dedication to your job and clients most importantly, is one to be recognized not only in a review but by upper management/ownership of Infiniti of Naperville. Thank You Again for a very wonderful experience.

This was by FAR the best car buying experience i've ever had. I can't say enough good things about this dealership, very friendly and accommodating staff. I have to personally say thank you to the sales manager Kyle Faiman without him i don't think i would be driving an Infiniti. Kyle helped the deal from start to finish and personally followed up the next day to thank me for doing business with them. i'm so happy! i highly recommend this dealership to ANYBODY!!

Great experience. James was very helpful with respect to the buying process. He was definitely no pressure which I preferred. I have bought several cars over the years from various dealers but this was by far the best experience. Quick and easy financing. Had the vehicle I was looking for in stock. Quick and painless process. Everyone was very respectful and I felt totally comfortable which I was concerned about initially. I would truly recommend this dealer and brand to others in the market. I traded in my FX 35 for the newer QX 70. Love it... Avi Tiwari was also very helpful in showing me around my new car. He was easy going which made for an enjoyable experience. My last Infiniti lasted 200K miles so I am pleased to know I have a full service dealer I can return to for assistance...