I test drover a car there. They offer salvaged and used cars, great cars great condition. Let me test drive it before checking my credit which was nice of them. I did not get approved but thats okay I will be back in the near future.
I strongly recommend this auto dealership! The staff were absolutely amazing, they were always ready to help and attentive as well. I came to Hawthorne Auto Square together with my husband for our first car purchase and we really love how they provided us the customer service we needed. Their price were cheaper that most dealers I ever been to and the salesman weren't pushy at all. I'm very satisfied with the car we purchased and we really love it! After I decided on a car, the process was absolutely easy and quick. Thank you so much Hawthorne Auto Square!
This particular appointment, the service employee that helped me was Candice and she was excellent, she answered when I called to set up my appointment and was very helpful and then when we pulled up she was the first person to walk out and she was great. Explained everything to me as well as pricing and also called me later to follow up and give me an update, then checked me out efficiently when I came to pick up my vehicle. I realize this survey is only for this recent appointment but I wanted to take a moment to comment on my previous appointment as well since when I initially tried to do my review last time the system didn???t go through and I was unable to. Anyway, Wilson was my service tech then and he was awesome. He not only was very friendly and welcoming but took care of my car and even found a couple of other issues I didn???t mention but needed and to be totally honest, his helpfulness is what made me a repeat customer. He wasn???t my service tech this time so I wasn???t sure how it would be but Candice was great, too and if all of the staff at South Bay Infiniti is this great, I???ll be a customer for years to come.
I love coming to this dealership, I come for oil changes and repairs. The employees always make me feel at home. The waiting area has a big screen TV and complementary gourmet coffee machine including a fridge full of water bottles.
My daughter and I were treated like royalty by Sandy Lapin and Dylan Young. They worked on the perfect deal for almost a week, finding the Infinity package that met our needs. The entire sales, finance and delivery processes were effortless, and I recommend buying your next automobile from Infinity of Thousand Oaks. My finicky daughter loves her car!
My name is Benjamin Manalo ,I appreciated Vishnu Harbhajan for serving us well when we came to cerritos Infiniti to trade in our 2013 infiniti to 2016 model. We immediately felt comfortable with him when he approached us as we enter to display lobby as he was so and friendly. He was so humble and was very understanding to my needs. Vishnu Harbhajan was an amazing salesman. I would rate him unconditionally excellent in all count. We are now enjoying our brand new infiniti car. Thank you Mr Vishnu Harbhajan
My husband and I came in to the dealership to look for a new used car a g37 to be exact. I loved my g35 but it was time for an upgrade. We were immediately greeted by Matt Cossontino. We test drove a couple of cars I never felt any pressure at all even though it was passing closing time and I was struggling to decide on a sedan or a coupe Matt new I really loved the coupe so Matt and his manager Daniel kept at it trying to get me the numbers I needed to make the purchase. Once we decided to purchase the coupe g37 the team Matt , Daniel and John from financial all stayed late to accommodate us and get this contract done. The entire time we were treated great the environment was clean and professional. Matts's customer service was exceptional. We were very impressed with the big dealer infinity of Cerritos car buying experience. We have already referred this team to all our friends. Most definitely very happy with our new infinity .
Tred was a great experience,for the test drive they had the owner of the car come meet me and he showed me the car and comfortably let me drive the car however I wanted. It was one of the best car experiences I’ve had!!!
by Trinece "that realestate chick" from Los Angeles, CA
January 1, 2018
I must say it was the first time I'd been to a dealership and the pressure was not turned up! Betty listened to my concerns and answered all my questions. As I realtor I didn't want to be "sold" to..and she didn't come off as a salesperson but as someone who really understood my needs and my search for the perfect car!
The Sales Team at this Infiniti dealership is great and extremely professional! I had the pleasure of working with Ryan Taylor, he made it easy to find a car. He was willing to let me test drive any car that I wanted to. If you are looking for a new or used car I personally recommend this dealership.
I had a wonderful experience with Cerritos Infiniti at the Long Beach Tent Sale. Salesperson, Ryan Taylor was great and very patience with me throughout the whole process. I felt like he and the entire Cerritos Family was really interested in getting me the best deal and for that I am grateful. I love the car and will defiantly refer Cerritos Infiniti to my family and friends.
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