A new evolution in car buying experience..
July 28, 2018
Upon entering Infiniti of Boerne a couple of weeks ago; I felt like an honoree at an event. My husband and I were greeted warmly and professionally by Tim Hejl, a salesman with whom we had a scheduled appointment prior to visiting the dealership. Tim immediately commenced to make us very comfortable by offering coffee and other refreshments. Without further to do he took us out to the vehicle that, in fact, we had admired upon entering the dealership, not knowing that the 2017 Qx30 infiniti vehicle would be ours within thirty minutes after we entered the dealership. Yes thirty minutes..The personnel at this dealership are so well connected that we were able to complete finance paperwork with J. Michael Crittenden, a true professional .within twenty five minutes. Afterwards we were introduced to other personnel aligned with the sale, to include the Manager. All of the individuals mentioned were friendly, professional, adding to a welcoming atmosphere. We were then shown the service area, vehicle maintenance. We were greeted by a super nice service manager, Jose Rodriquez, who pointed out the key functions of the vehicle that we had purchased, along with showing us the service maintenance area. Before we left this spotless facility, we were given a complete tour of the beautiful dealership, a spacious and fully equipped waiting room, to include the beautiful and impeccable state of the art bathroom facilities.. Lastly, visiting this dealership was a real pleasure, so relaxing, no stress or fuss, and most of all my husband and I appreciated that there was a place for everything and everything in its place. Not outside sales personnel waiting to pounce on the first customer to drive up, unlike a lot of other dealership that I have visited in the past, where salesmen are all in clusters in front of the dealership.. I highly recommend this dealership to anyone looking to find personnel who subscribe to excellent Public Relations...Infiniti of Boerne is a top notch dealership. The personnel are there to serve you by rolling out the Red Carpet during each juncture of your car buying experience . Your every request is tailored to meet your needs, and let me tell you, the personnel at Infiniti will meet and exceed your expectations for the duration of your vehicle ownership. It is a pleasure to write this review! Doris Baldwin.... .