Dealership service department does a great job theyre all very professional and nice. Some of the prices are a bit high like when shell wiper blades at $17 apiece and the price to put on new tires if we had them shipped there.
Is a reliable car
by kevin sportfan from Miami,FL
March 15, 2018
It has plenty space in the trunk,it also has plenty leg space real comfortable. Is a reliable car for small family is pretty good in gas.
I love my 2015 Infiniti Qx70S. This is my second Infiniti and best one yet. Turns lots of heads and many compliments. Comfortable, reliable and awesome. I've had most luxury brand and many let down. I have to say Infiniti was well made.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
It was a good test drive
by Just- Starting -the hunt from Houston tx
December 16, 2018
This was the first for me to test amongst many. I have 4 more vehicle to test before deciding which one to purchase. I hope to be done within a month.
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