My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
Over the last five years I have had multiple issues with my nissan sentra. Last month my transmission went on the car and the total of repairs was more than I left to pay on the car. I was extremely irate due to all the issues this car has caused. The old manager that I dealt with repeatedly told me there was nothing he can do. I stopped going to Nissan because I felt like I wasn't getting anywhere. I decided to deal with them one more time. The managers name now is Gino and he was polite, helpful and understanding. I was extremely satisfied with his customer service and how he handled my entire situation. I am appreciative and thankful for Gino and Nick who did the work on the car. Not only did he solve the problem, but in a timely matter. I would recommend Nissan Middletown service center as well as Gino and Nick for all servicing needs.
I would highly recommend my friends and family to see Nik the salesman at Middletown Nissan. Nik is very professional . Went above and beyond to accommodate my needs on the vehicle i liked Nissan Rouge SL 2017, Excellent knowledge of vehicles and very customer friendly. Nik allowed me to take my time with the test drive. And answered all my questions. An excellent experience overall. I would gladly recommend Nik to friends and family.¿¿¿¿¿¿¿¿¿¿
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
For the past 6-8 months we have been shopping for a car. We had some basic things we wanted and thought new car was the route to go but we found a lot of cars we were interested in at Veb Auto. Speaking with Albert we never knew you could get a used car with such low miles. We narrowed our car to an Infiniti and the Sleek Black color with chrome highlights. I loved it but my wife loved it more it was a Q70 xxxx thing made heads turn and it had under 15000 miles. This is Brand New to us and we saved a lot of $$. The entire experience was easy. They got us financed with a great rate. We took a trip to the Grocery Store we came across VEB and now I know we will purchase more in the future here. We Really appreciate their time and also appreciate them knowing the product. Never felt pushed never felt rushed. All together it felt right for us. All their cars in the lot are clean and look better than the ones on the New Dealership lots and you have a big selection. You would be silly not to pass by if your shopping for a car.
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Went in considering to buy a car, got a great deal Loai was a superb! He got me approved and it didn't take forever like other dealers, he was sabby and knowledgeable and very charismatic I loved it. He offered me good coffee which matters to me, and I left with my car I'm so excited! He made this such a wonderful experience I will definitely be recommending this salesman to my friends.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best car buying car experience. No pressure salesman. Traveled over an hour to check out a car and was worth the trip. Prices were reasonable.
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