Joe, Todd, Ann, Pam, Liz and John make up a fantastic team of service advisors. I have been doing business with them for 8 plus years. I can???t say enough good things about how I???ve been treated here. I wouldn???t go anywhere else to service my Infiniti.
Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 4, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
I read review of DCH Freehold Nissan on this website and...
by qshakeel from DealerRater.com
November 4, 2018
I read review of DCH Freehold Nissan on this website and decided to drive all the way from Piscataway, about 30 miles, to buy a new car. The long trip was every bit worth it. I had an excellent, and I should say, a very unusual experience. Unusual because this experience was unlike any other I have had at other dealers. I felt no pressure to close the deal, no haggling over price and everyone in the dealership was very courteous and professional. My salesman was Mark Weber, who I think is the nicest and most professional of salesmen I have ever dealt with. He was very patient with me and answered all my questions in a very courteous and calm manner. He did not rush me into making my decision and let me take time with all the details. I bought my car because of him. Thanks Mark for a great car buying experience. I have given this dealer the highest rating particularly for a great car buying experience. Thanks.
One of the best car salesman I ever had.. Not pushy!...
by cainedognj from DealerRater.com
November 4, 2018
One of the best car salesman I ever had.. Not pushy! Great attitude, even came to my house to setup bluetooth.. 5 stars for Brian.. I told my buddy about these guys, and he got a car as well. My overall experience was very pleasant, no pressure, and worked out for all..
I had a great experience working with Harold Vanarsdale...
by dsza1 from DealerRater.com
November 4, 2018
I had a great experience working with Harold Vanarsdale and the Nissan team in getting my new Altima. They were very patient with me and worked hard to get me the car I wanted. Since my purchase, I referred my brother who also got his new Altima with Harold and had a wonderful experience as well. I highly recommend this dealership if you are looking for great customer service.
I JUST BROUGHT MY 2015 SENTRA FOR ITS FIRST OIL CHANGE ,I WAS GREETED WITH A SMILE. I WAITED ABOUT 45 MINUTES ,THAT WAS THE FASTEST I WAITED IN A SERVICE DEPT. I TRULY RECOMMED dch freehold nissian. to service your car,and they even wash my car for free,
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
The warm welcome by Tanya at the customer service desk very inviting. It is truly an example for others to follow. Mr. Jones the sells rep who assisted me worked diligently to ensure I was a happy customer. He left no detail unexplained. Victor the sales manager was also very professional and pleasant. Thank you Rockaway Nissan!
Content and satisfied costomers ,wit no the press.
by Jeff and steve from Farrockaway NewYork
July 6, 2018
First up jeff was great , he had great interactive skills,personality great,he was on point he knew his stuff informitive.for my husband and i we could not have come at a better time,we came 915am on a thrusday,the process he made it smooth sailing.we came in with an old car n left out with a great economical car that fit our profile.jeff was not pushy he gave us room to breath thru this. We got a preowned car for low miledge.at an economical price.we are happy with it.steve the finance manager was great as well he made everything work in every way to finalize everything.we will recomend this dealer and the salesman jeff with finance manager steve to anyone.sometimes you just have to recieve your own experience. But we were satisfied 100%. THANKS JEFF N STEVE WERE ENJOYING OUR NEW CAR
Franco and the team at EMG auto made the whole buying process easy and fun. They were upfront about everything and even worked with me weeks after the sale to make sure the PA registration was taken care of and everything with the car was good. Thank you very much. I would not hesitate to recommend this dealer to anyone searching for a used car.
I just leased my 5th car from Ray Catena's dealerships, 3rd from Edison Infiniti. Bob Bruno continues to provide awesome service in a low pressure environment. I returned my 2015 QX60 just lease another one and the transaction was painless. Most was done over the phone so by the time I got to the dealership all I needed to do was sign and drive away. The numbers were exactly what was discussed and they remain a consistent pleasure to deal with!
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