I have a pleasant experience as a first time car buyer at Bruce Bennett-Nissan. I have found the perfect car for my daily commute. The process was done with ease and David and Sue as well are very professional explaining to me every important detail . Highly satisfied!
This is my second vehicle lease with Bruce Bennett Nissan, and my second experience working with David. I can't recommend him highly enough. David was so flexible with my busy schedule and was willing to get 80% of the offer ready via email which was ultimately the most convenient for me. When I went to pick up my vehicle David was friendly, warm and professional just as he was the first time I worked with him.
Purchased a CPO 370Z two days ago. The buying experience with Senior Sales Consultant Norbert Rivera could not have been better. He accompanied me on an extended test drive and, the next morning, picked me up at home half an hour from the dealership to take me to take possession of the car. Norbert gets 6 stars, and the other people in the dealership were friendly and helpful. Until the signing of the final paperwork with Business Manager Matthew Manuele. There was nothing complicated here. The price and the final punch list had already been agreed to, and I was paying cash. The problem arose when Matt started pushing an expensive extended warranty. His approach was an obsolete hard sell approach, and he very definitely did not want me to go home and think about whether I found it worth while. I finally had to tell him "back off," and when he didn't I simply said "No!" In the end he apologized and I accepted his apology, but that did not do much to remove the sour taste he'd created.
It was a pleasure dealing with devan Infiniti. I have bought many cars in my life and have had some horrible experiences with customer service but here it was flawless. I felt welcomed there the minute I stepped in. They treated me like a friend instead of someone trying get get money from me. Unlike most dealers, I actually met and spoke to their used car manager and he made it clear that he would help me out the best he could and truly appreciated my business. I will definitely buy from there in the future and would recommend to anyone.
Have been going to Devan Infiniti since my brother and I bought our EX35s there in 2009. I have always been impressed with the quality of the service provided. They have been quite fair with their prices and the quality of the work is top-notch, Bill and Chris in service are great and know their stuff. Highly recommended.
You are crazy if you do not come to this dealer!!!
by Tami from Someplace, CT
July 10, 2013
Honest, caring, respectful and the best dealer around. I have been going to this dealership for over a year and the amazing service has never changed. They take the time to explain services without pressuring you to do it there. I would buy an Infiniti just to come to this dealership. Simply the best!
From the minute I walked in the dealership Ricky was very professional, walked me through all the possibilities and made sure i got the best deal for my price range 5stars! The financial manger was also phenomenal!
The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
Thank you Jazmyn of Nissan in Huntington. Great experience, you’ve been more than helpful to me. Knowledgeable and professional. Patient and understanding that I had a lot of questions and concerns. Would highly recommend Jazmyn to anyone.
Just picked up my new 2018 Rouge. My Salesman Mr. Christian Guerrero was exceptional. He knew had to listen and never made me feel rushed. Christian brought over his sales manager who also spent as much time as needed until I was happy with final pricing. The communication was excellent until I had my car. No tricks - received exactly what I was told. I will go back to see Christian next year for my second car. Do not pass up this dealership and Christian Guerrero.
I worked with Charles Braunstein on my 4th Rogue lease and it was a pleasure working with him again. He consistently is professional and accommodating and makes the process seemless - I wouldn't work with anyone else. The management and finance team also make the process manageable and easy to get through.
Mo was the ultimate professional. He was extremely easy to work with and never during the transaction did I feel pressured. He took his time to understand exactly what we were looking for and at the budget we had in mind. When it came time to close the deal there were no surprises. He made the whole process simple and stress free. He is very knowledgeable of all the features and equipment at every option level. I would highly recommend him to family and friends!
I have nothing but positive things to say about my entire experience with this dealership. I wasn???t expecting to find exactly what I wanted the same day, but Adam helped me find my car after I told him everything I wanted. I absolutely LOVE my new Infiniti. This is my second Infiniti with Competition Infiniti and I will always be coming back. All the staff here are so friendly , as well as not being pushy for you to just get a car for them to get a sale. During the finance part I dealt with Akida, and he was also very knowledgeable. Thank you!
Purchased a used car from Vinny Q. Great experience overall from beginning to end. Helped me drive away with the jeep I wanted with no hassle, even let my 2year old write up my deal lol
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