If zero stars was an option, that would better describe the service provided by this dealership. Not only did they make me an appointment for body work with a loaner vehicle and then tell me that I couldn't keep the loaner vehicle during the body service (because their body shop is in Cranberry....not sure what that has to do with anything) but also said they wouldn't be able to do the body work until the following week. To make everything even worse, when I took my car elsewhere for an estimate, I was told that the previous repair done by the dealership was terrible and would require more work and money to repair in order to fix the shoddy job. I bought a luxury car for a reason.....the first benefit if owning an Infiniti on the Infiniti USA website is service and courtesy vehicles.....neither of which this dealership provides. I will go out of my way in the future to never give business to any Cochran dealership and let everyone I know to do the same. The dealership has contacted me and is trying to make this right and being very accommodating. More to come.....
GMC EXTENDED CAB 2100
by Infinityxq80lover from Washington st
September 17, 2018
THIS SUV IS AMAZING ..CANT SAY ENOUGH ABOUT IT ..OUR TOTAL DREAM CAR..WE HAVE LOOKED AND DROVE OTHER SUV S NOTHING ELSE COMPARES WITH ITS COMFORT ..ITS LUSH ..ANY COLOR WILL DO..MY OTHER DREAM CAR WAS THE RANGE ROVER THEN AFTER DRIVING ONE WE DECIDED THE INFINITI QX80 ...
Just leased a new Infiniti through Ron Murray at Lokey Infiniti. Ron was upfront and transparent throughout the entire process. Most of the negotiation was done via e-mail, which accommodated my schedule much better than visiting the dealership. Ron ran the numbers for me on several vehicles so I could consider multiple options. Great pricing and good communication throughout the whole process. I would definitely recommend reaching out to Ron if you are in the market for an Infiniti.
Great Luxury SUV, Great Infinity warrenty/service
by Jason from FV from FOUNTAIN VALLEY
November 27, 2018
Great vehicle with lots of room, techincal comforts and style. If looking at an Escalade, X5, Range Rover or Danali, try the QX80. great value.
My 2008 Infiniti has been serviced here for 2 yrs. Matt Delgado is fantastic!
I recently purchased a pre-owned vehicle and couldn't be more satisfied or impressed with the professionalism & respect shown by Ron Murray and Andre Gonzalez. What a wonderful experience.
New to Infinity
by Mosby2002 from Davenport,Iowa
September 28, 2018
We are new to the infinity family. I love the bells & whistles and the smooth ride so far. Our kids love the entertainment package.
Very knowledgeable and patient sales staff. Open and honest on pricing for new car and on my trade in made for a hassle free and enjoyable experience. Much easier to work with than any of my previous new car purchases and would definitely come back again for my next vehicle.
Great dealer to do business with
Bought 7 vehicles within last 2 years
Each time got a great deal with a smooth process of getting the vehicle
They handle everything including registration in NY
by Chris from TYLER
October 6, 2018
Great car definitely what we are looking for. Interiors appear to hold up well and has good space for our family. Wish the gas mileage was a little better,
Absolutely everything amazing! Felt very comfortable with sales associate...great sales associate, did not feel pressured, great sales associate, everyone in the dealership was friendly, great sales associate, sale and paperwork was straight forward, and oh, did I mention how great the sales associate was?! Customer service to the nth degree!
Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++
by Sean from Atlanta
July 14, 2018
This car is so easy to drive. Extremely safe and comfy. Much better than Mercedes GLS. I own both... This is by far better. Did I mention reliable... Oh yes. Very reliable car.
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
My wife and I hadn't purchased a vehicle in 20 years, we were due for an upgrade from our 97 4Runner. After extensive research, we decided on a Macan S. We reached out to multiple dealerships via email, Adam from Porsche of Chandler was the first to reply and the most helpful. Subsequently he was always prompt and informative in communicating. Our initial plan of building out a new Macan S didn't work since 2019s weren't yet available and the 2018 run was done. We then changed gears and test drove a used, CPO 2018 GTS in the sapphire blue we were interested in. We fell in love and Adam made the buying experience as minimally painful as possible. Adam was professional, knowledgeable and non-pressured. Helps when what you're selling is such a high quality product. We appreciated Adam and Ginger staying late on Friday night to help finalize the purchase (with no pushy upselling). When the car was ready (after window tinting and detailing), Adam delivered it to our house in North Scottsdale (40 minutes away), in time for us to take it up to Sedona for Thanksgiving. That confirmed their commitment to high end customer service. And our new blue stallion is fantastic! Few things in life live up to the expectations, our Macan GTS exceeded them.
Kelley was the perfect salesperson and made buying a new car a great experience. This is my first new car in 10yrs and she made it easy. Everyone was great at the dealership will recommend to everyone.
Happy To Own Another One
by Jule? H. from Metairie, LA
August 20, 2018
Just purchased the Q80 and it exceeds all of our expectations. Great choice for anyone interested in a large comfortable SUV. Very smooth ride for all passengers.
Greg has always been so easy to work with and always finds a way to fit me into his schedule. He goes over everything with me and I always have my car back within the time promised. Right as you pull up someone is there to help you. Always great service with Greg at Infiniti of Peoria!
Great looking and very fast
by Happy Infinity owner from Knoxville, TN
September 20, 2018
Only negatives are it needs to be about one foot longer so there could be more storage space behind the back seats. Also, the way you have to remove part of the bumper to get to the trailer hitch stinks. If you pulled a trailer once a year it would be bad enough but I pull one about once a week and it is a pain to have to take off and put back on.
Tim was the only dealer willing to work with my schedule. When I asked him for rough numbers I didn’t get the typical xxxxxxxx you get from the Larry h millers and Peterson about “just come in”. Tim and Kendall were respectful of my time and I will definitely recommend and shop there again.!
Not much to say accept excelent customer service . Answered all my questions without beating around the bush . Made going into a dealership to buy a car almost fun . They didnt have to work very hard though , the cars sell themselves
Love my 2017 QX80 - my favorite car
by Happy QX80 Owner from Long Island NY
November 18, 2018
Bought it used from Enterprise w/20K miles. Great price! Simply love the luxury, performance, COMFORT and security of this vehicle. Probably my favorite vehicle in 30 years. Mileage is not bad at all - average btn 13-16 with mix of city and light highway. If it weren't for the lousy Long Island traffic it would be much better.
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