The best car buying experience I have ever had hands down. I will never buy a car anywhere else! Great environment, everyone was friendly and an extremely fast process. Drew Phillips was friendly, knowledgeable and made the entire process enjoyable! Thanks to everyone involved!
July 9, 2018
My dream car. I finally have it. Feels like a dream and drives like one too, very smooth. Great power and excelleration for a full size SUV. Leather interior, not just the seats. Dashboard, door, steering wheel. This vehicle is amazing.
Jeremy understood our budget. He didn???t pressure us to purchase. He was very understanding. We got what we wanted & in line with our budget. Thank you Jeremy!
2018 Best Version Yet of the QX80
by SUV Guy from Los Angeles
August 22, 2018
I upgraded from a previous model and was pleasantly surprised that the car while still basically on the same platform has been improved in almost every area. Infiniti has made small improvements in almost all ares of the cabin , refining the small things many of them I did not even notice till I used them and was pleasantly surprised at how much better this car functioned. The driver assistance and technology packages are huge pluses and make the car feel the most comfortable of all the large luxury SUV's and i test drove them all. The entertainment systems works flawlessly with my iPhone and as for the complaint that it does not have apple play included in its system, thats not even necessary as the bluetooth link connects both phone and audio seamlessly , so the apple music subscription which I have on my iphone plays and is easily controlled when you press the media button on dash. In my opinion this is the best car on the road and it drives amazing.
Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
Nick was my sales guy and he did a VERY good job
Keeping me occupied while I wait. It was My Birthday that day and everyone that worked there that knew it was my birthday came over and wished me a Happy Birthday. And I thought that was really nice.
The most comfortable, powerful, and safe SUV
by Dennis7217 from Bronx NY
January 7, 2019
This Has a lot of body room, Extremely safe, Powerful and so Comfortable. Beautiful vehicle with so many features. It handles just like both luxurious and a sports car mixed
Every person with whom I came in contact with was friendly and helpful. And, the car wash and interior cleaning was thorough and carefully done!
This auto is unique and has 'swag!!'
by Ms. Vicki from North Carolina
July 12, 2018
This car is very unique in its styling and its handling!! So many cars look the same. I was driving on the highway when I first saw the QX80 did not know what kind of car it was. Well, I
speeded up to catch the car to determine what kind of car it was. I have been in love with the QX80 since that time. There is only about three of these cars in my small county. I don't have one yet, but it is the only car now for me!! And it is worth waiting for!
I initially found the car here on cars.com and was contracted by Andrew Weiss who works for Dreyer and Reinbold. From start to finish it couldn't have been an easier experience. He wasn't pushy or rude but very friendly and informative, answering any questions I had. I would 100% recommend both this dealership and Andrew.
Just purchased the SUV very nice vehicle to drive.
by Michele from Syracuse NY
November 6, 2018
Vehicle met all of my needs and is very comfortable to drive. Looking forward to traveling with this truck. It is large enough to carry my kids and their friends to practice daily.
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
My car buying experience at the Infiniti of Silver Spring was exceptional. The sales person (Mike Goldring) greeted me in such a friendly and professional manner. I previously visited other Infiniti dealerships, but none of them impressed me more than Infiniti of Silver Spring. My salesperson was able to acomodate my request, and I am very pleased with my new 2016 QX60. I feel as though I am driving in a luxurious vehicle. Unlike other Infiniti dealerships, I receive a free car hand washing at any time. If you are seeking to purchase a new or leased vehicle, I recommend that you visit Infiniti of Silver Spring, and experience the quality customer service .
The Sales Manager, Rich, was knowledgeable, professional and courteous.
Their whole approach was positive, and made for a good buying experience.
I would recommend trying Danvers Volvo, if you are in the market for a Volvo.
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