Best car-buying experience of my life
December 1, 2018
Because my child will be going to college next year, I didn't think I would be able to afford another Infiniti. I have driven an Infiniti for 10 years, all leased from the awesome Ramsey Infiniti, and I love my car and everything about their service, but I needed to save some money and my lease was up. I explored many options including buying a used car, extending my lease, buying my Q50, and leasing a less expensive car. It was depressing for me to test drive other cars, as there is just something about the whole Infiniti experience that is special. But time was running out on my lease, I had a week to figure out what I was going to do, and so I called Ramsey Infiniti in semi-desperation knowing I wanted a new car but not being able to afford a new 2019 lease on any Infiniti. I had the incredible luck to have the amazing and angelic Samantha Christen pick up the phone that day and I explained to her my situation. She was so darn compassionate that I thought I was speaking with Mother Theresa. Samantha helped me to organize my thoughts and financial situation, and we figured out what I was comfortable affording. She then told me the GREAT news- they had a new 2018 Q50 on site and she gave me a fantastic deal that I could afford! She acknowledged my Infiniti loyalty and we spoke for a while about how real it is to be attached to your car. I really do love my Infinitis! Every single one. She spent the next 3 hours getting my paperwork in order, and had me driving my gorgeous new Q50 the next day!!! I don't know what was more exciting- getting a great deal on the car of my dreams, or meeting Samantha in person at Ramsey Infiniti. She is a stellar human being. She is the kind of person that restores your faith in humanity. Thank you Samantha for giving 110%, being a breath of fresh air, and not giving up until I was driving another Infiniti, the best car I have ever driven. Everybody at Ramsey Infiniti is top-of-the-line best of the best people, and it makes driving an Infiniti much more personal for me. They feel like family.