New and Used 2020 INFINITI QX80 for Sale in Dallas, TX

Had a problem with my infinity jx35. It was pre-owned so I only wanted to see what the problem could be & the repair cost. Can't say enough about the amazing service &the courteous people at Sewell Infinity. Ryan Cox is just the the best! I recently purchased the suv & he informed me there was no charge for the repairs. I've told everyone the reputation Sewell has is well earned. Thank you again and as your commercial states I'm a " customer for life". Nora Hale

Once a Sewell customer, always a Sewell customer. Had a great experience buying my Infiniti here. No pressure, competitive price, honest sales representative (Nick Lewis), and I saved a lot of time. This is my fifth car and I am coming back to Sewell for my 6th.Dallas, TX

Found a car I liked at this dealership Online. I called and talked to an sales associate. He was helpful in answering my questions and providing details. Prompt to provide pictures and we negotiated a price within a few hours. Once price was agreed upon, we wrapped up the purchase and the car was on the truck for delivery with a few days. Very smooth transaction and the car was as described.

It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

We purchased our SRX in Florida and drove to Texas 4/6/2016. On our way the service engine light came on and at our arrival in Dallas called Crest for service. At 9am. 4/7, I took our car to Crest and received the best service experience, coordinated by Paul Zugelder. Not only was the engine problem corrected, but an oil filter leak was found and corrected. I have tried to give this positive customer feedback directly to Cadillac, but my survey will not complete. I would rate Crest a 10+ and Paul Zugelder a 20+for our experience.

I purchases a 2009 Cadillac cts on 3/9/16, and had some issues needed fixed, and I can't that Crest Cadillac enough for there epecable service on my vehicle, they made everything correct.There Dealership stands behind what they say, I appreciate doing business with a Outstanding Class operation. I will recommend everyone I know to see these awesome people at this Dealership.