Used 2020 INFINITI QX80 for Sale in Dallas, TX

Had a great experience process was quick real laid back no pressure buying process love it they let me take the car to get check out by my own tech or dealership they fix the issues that my tech had found wrong with the car

Response time to initial call, scheduling a viewing and driving, all texted and called-in questions was excellent. Travis was our sales person and he was thorough, pulled up the Carfax report and printed it out, arranged for an off-site mechanic to review the vehicle to help us decide on purchase. Saw the car on-line Sunday, communication and questions Monday, view and drive Tuesday with mechanic inspection, sale closed Wednesday at 6:00 pm. Exceeded expectations!

Mr Ray was very helpful to answer all my questions, very patient and walk me trough the all process. I would definitely will recommend this deale.

FOR THE FIRST PART , I WANT TO GIVE A MAJOR [ HATS - ON ] AWARD TO MR. BARRY PINLAC ! WHAT A NEAT GUY ! SURE MADE HIM DO ALOT OF WALKING AROUND , BUT THIS MAN KNOWS HIS CARS ! ! . TRADED IN A VERY CLEAN 2016 XC/90 MOMENTUM WITH A REALLY NICE AMBER INTERIOR. JUST COMPLETED A MAJOR , CUSTOMER PAID OUT OF POCKET SERVICE , TOO CORRECT SOMETHING SMALL THAT I DID NOT LIKE , CAUSED BY A LARGE NAME GRAPEVINE NEW CAR DEALER THAT PRIDES THEMSELVES AS BEEN DOING BUISNESS SINCE 1952. SURE DID NOT DRIVE AWAY FROM THERE VERY HAPPY , BUT [ CREST VOLVO ] FIXED THAT PROBLEM BY STEPPING UP TO THE PLATE , AND PLAYED FAIR TO SAY THE LEAST ! ............ABSOLUTELY NO " CURVE-xxxxx " THROWN AT ME HERE AT ALL ! ! . ABSOLUTE FINEST GROUP OF TEAM PLAYERS THAT I HAVE COME TO KNOW IN QUITE SOME TIME. IF YOUR TRADE IN HAS BEEN WELL CARED FOR AND HASN"T BEEN NEGLECTED , YOU WILL BE ABSOLUTELY AMAZED AT WHAT THESE KEEN DEDICATED PROFESSIONALS WILL HAVE IN STORE FOR YOU WHEN THEY TELL YOU THE " BOTTOM - LINE " YOUR CAR IS WORTH MORE @ CREST VOLVO , TODAY , TOMORROW , OR NEXT MONTH .

It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.

(I'm so happy with my purchase and want to share my experience so I'm posting this review on more than just Yelp...) I can go on about the purchase experience... how surprised I was to find myself (for a change) in a car dealership feeling happy and human... but that can be personal to me so I'll stick with the Facts: When I called and asked for Tony Ortega I was told that he's with a customer and that within 20 minutes I'll either get a call back from him or from another MB professional. Sure enough within a few minutes Tony calls back, finds me the "exact" package I've been searching for and at a price that worked for me after my trade in.... I was still a bit worried because the other 3 dealerships in my area also gave me great prices over the phone but when I got there it somehow became $3,000 to $6,000 more! Not with Tony, when he showed me the total price on paper I was surprised! No gimmicks! No "oh, that car just sold but we have".... he actually honored his word and even agreed to give me a bit more for my trade in! (He said he'll agree to that because I was sitting across him with my 4 month old daughter and she was too cute to resist... :-) ) I also want to acknowledge the rest of the team and the welcoming reception people. Top service! A true luxury experience! Thank you!!

I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership and since my experience at Crest Infiniti that was less than spectacular I ventured to Grubbs with a sour taste in my mouth. In between the two dealerships I stopped off at a couple of smaller car lots where the pressure was high but the car is priced aggressively. When I showed up a Grubbs I was met by Peter Idusogie with a genuine smile and a firm handshake. This guy was looking to make a friend and not a sale - he got both. After test driving two cars we agreed on a price and while the negotiation was a bit typical of a car dealership experience, my trust level and confidence in Peter was such that it was actually enjoyable and having the opportunity to talk to Chris Stiles, the new car sales director my decision was made. This was only the start of a great relationship and as long as I'm driving an Infiniti this will be my place. Not the deepest of discounts, but the fact that I was purchasing a low mileage vehicle with only one owner and a pristine record, I do not have anything to complain about. Jack Newton helped me with financing even though I had come to the dealership with what I felt was the best rate possible. Jack spent 45 minutes with me and found a lower rate for which I'm grateful. I will be returning to purchase the extended warranty and hold in high regard the advice of these individuals. I returned to the dealership after driving the car two days feeling a slight vibration in the steering wheel while breaking. I was immediately routed to Dana, in the service department who took my car turned the rotors, washed wax and vacuumed it provided a second key, and the cord necessary for smart phone connection without question and without charge. Every conversation and every relationship I have established with this dealership is genuine and all points to people who believe that they should treat others as they themselves would like to be treated. I think it's called the Golden rule, and each of these individuals went above and beyond to make our experience excellent. I strongly recommend if you want a good car buying experience you ask only for Peter Idusogie - this guy has a heart of gold and a genuine quest to help people and to educate them through the process. Call 469-203-3072 for your next car purchase Infiniti or otherwise.

Scott Alter and Don Randall were great to work with... they help me diagnose the noise issue with my 2015 F150 and got the problem fixed within one day. Couldn’t be happier to know those two and would recommend any service needs to AutoNation.

Perfect vehicle for transporting grandchildren, excellent room if moving items. Very comfortable, quiet ride. There is everything to like about this vehicle. For New England winter weather, this QX80 is perfect!!

A very enjoyable experience a Lute Riley Honda. My wife and I purchased a 2017 Honda Accord Touring Hybrid. This is a very hi-tech car that is absolutely beautiful in styling and design. Definitely the smoothest ride we have ever experienced. This car has it all and to top it off, it gets 48 miles to the gallon. Most likely will be named Car of the Year. Our salesman was Ricky Bobby Hawksley and he was extremely knowledgeable of all the Honda cars as well as other brand named cars. No pressure here at all! A truly enjoyable experience that made this car buying trip a real pleasure. Definitely the right place to buy a car! Pete & Rose

Was originally interested in a Toyota Sequoia (we’ve been Toyota fans for years) but checked out the Infiniti QX80 because of the looks and features and chose the QX80 over the Sequoia. Great value for the price point.

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

This is our 2nd QX... we had a 2011 QX56 that gave us a great 128K miles. We purchased the 2018 base loaded up and it has not disappointed. We drove the Cadillac, Lincoln Nav and the layout, spacing, design, drivability is as good or better for 20K less. Most notably they have done an excellent job of making the cabin even quieter then the previous versions. Whisper quiet. Best back seat leg room of the entire segment.

With this latest purchase, I have owned 3 of this vehicle, 2012 QX56, 2016 QX80, & 2019 QX80. I also own a 2016 QX50. But the QX80 is one of the most stylish cars on the road and very comfortable and safe to drive.

It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.

great SUV , love it , lots of room , a tank very safe , just a great Truck . great in snow , or just around down .

We purchased our SRX in Florida and drove to Texas 4/6/2016. On our way the service engine light came on and at our arrival in Dallas called Crest for service. At 9am. 4/7, I took our car to Crest and received the best service experience, coordinated by Paul Zugelder. Not only was the engine problem corrected, but an oil filter leak was found and corrected. I have tried to give this positive customer feedback directly to Cadillac, but my survey will not complete. I would rate Crest a 10+ and Paul Zugelder a 20+for our experience.

This Has a lot of body room, Extremely safe, Powerful and so Comfortable. Beautiful vehicle with so many features. It handles just like both luxurious and a sports car mixed

I purchases a 2009 Cadillac cts on 3/9/16, and had some issues needed fixed, and I can't that Crest Cadillac enough for there epecable service on my vehicle, they made everything correct.There Dealership stands behind what they say, I appreciate doing business with a Outstanding Class operation. I will recommend everyone I know to see these awesome people at this Dealership.

This car has all of the functions and needs we were looking for! We shopped for a vehicle for over a year before deciding on this great car!

My husband been waiting for this purchase for a couple of year and it was worth the wait. This is our traveling auto cant wait to hit the road.

I initially brought a used 2017 Audi Q5 in for a purchase inspection, from another dealer. After talking to Nick, who spent 10 minutes with me discussing the Audi inspection, walking around inspecting the vehicle, answering my wife's questions and then reassuring me that the Audi I was interested in still had over 23 months and 30K miles dealer warranty, I decided to at that time not to perform the inspection. 15 minutes after leaving the dealer, my wife and I was discussing Nick's professionalism and attitude. Never trying to push the inspection or any products and services, and how impressed we were with him, we decided to return to Audi Plano for the inspection. Nick was in the service bay, and greeted us like long time customers. He quickly got us in the queue and then arranged a Lyft ride back to our residence in Garland, over 20 minutes away. During the inspection, we recieved video footage of the vehicle being inspected. After the inspection Nick arranged another Lyft ride back to the Audi Plano where he went over the items discovered during the inspection, and proceeded to demonstrate great confidence that the car was of excellent condition. Nick's personality and attitude is the only reason we decided to go ahead with the vehicle inspection.

Spacious and quiet. Great value for the $ you def want this vehicle. Great options. Huge wheels get a lot of compliments. Very nimble for its size.

Hands down. The easiest way for me to buy a car. I???d found this dealer thru USAA Car Buying Service and I???m so glad I did. Had a few calls back and forth with my salesperson Michele Conine, sent a few emails and the car I was actually looking for had been sold earlier that day which was disappointing to me but Michele search their inventory and found what I believed to be a better car. The things you really should know before reaching out to Michele and her team: 1) Know what car you???re interested in and exactly which features you???d want 2) Know what you're willing to pay for this. (And do some research beforehand to find out what others paid.) TrueCare.com works. Car buying is hard enough: 1) The car you want may "not be in stock" and you have to pick a different car (with a higher price.) ??? Have your financing pre-approved early so there???s no real haggling to be done. Michele and her team worked with me to secure the best financing options available. Better than my credit union of 13 years. 2) I didn???t experience any hidden fees everything was in black and white no fine print issues that I recall.. 5) Convenience. The only time I spent at the dealership was test driving to decide which car I wanted. I was out in roughly two hours it could have been less I cleared my day to be there. Salesperson: 1) Michele is like that energizer bunny that never quits she made me feel at home and comfortable right off the blocks. She explained Earth???s processes and business practices and how they???ll benefit me. Michele demonstrated courtesy, and professionalism throughout my car buying experience. She schooled me on a well know fact if you see something on their lot or on their website you???re seriously interested in get it then because it will be gone if you wait a day or two like I did. 2) Michele has made a friend and customer for life I would highly recommend my friends and family to make her and Earth Motorcars their first stop when they???re ready to shop and purchase.

Vehicle met all of my needs and is very comfortable to drive. Looking forward to traveling with this truck. It is large enough to carry my kids and their friends to practice daily.

Yes, that's right--a gem. Though most (and rightfully so) see the prospect of visiting a car dealership as enticing as getting a tooth pulled, the folks at Crest Cadillac will make you rethink the typical stereotype. The facilities themselves are top-notch; slick, upscale, and loaded with amenities. The staff is knowledgeable. They make everything simple, and perhaps most importantly, they do not play "hide the ball". They are upfront about everything. I cannot recommend these folks enough!

Great car. And highway gas mileage is around 23 at speed of 72 miles per hour. Very strong SUV. Super comfy. I love the new style for 2018.

I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership and since my experience at Crest Infiniti that was less than spectacular I ventured to Grubbs with a sour taste in my mouth. In between the two dealerships I stopped off at a couple of smaller car lots where the pressure was high but the car is priced aggressively. When I showed up a Grubbs I was met by Peter Idusogie with a genuine smile and a firm handshake. This guy was looking to make a friend and not a sale - he got both. After test driving two cars we agreed on a price and while the negotiation was a bit typical of a car dealership experience, my trust level and confidence in Peter was such that it was actually enjoyable and having the opportunity to talk to Chris Stiles, the new car sales director my decision was made. This was only the start of a great relationship and as long as I'm driving an Infiniti this will be my place. Not the deepest of discounts, but the fact that I was purchasing a low mileage vehicle with only one owner and a pristine record, I do not have anything to complain about. Jack Newton helped me with financing even though I had come to the dealership with what I felt was the best rate possible. Jack spent 45 minutes with me and found a lower rate for which I'm grateful. I will be returning to purchase the extended warranty and hold in high regard the advice of these individuals. I returned to the dealership after driving the car two days feeling a slight vibration in the steering wheel while breaking. I was immediately routed to Dana, in the service department who took my car turned the rotors, washed wax and vacuumed it provided a second key, and the cord necessary for smart phone connection without question and without charge. Every conversation and every relationship I have established with this dealership is genuine and all points to people who believe that they should treat others as they themselves would like to be treated. I think it's called the Golden rule, and each of these individuals went above and beyond to make our experience excellent. I strongly recommend if you want a good car buying experience you ask only for Peter Idusogie - this guy has a heart of gold and a genuine quest to help people and to educate them through the process. Call 469-203-3072 for your next car purchase Infiniti or otherwise.